Affected Platforms:
- OptiPlex 3000 Thin Client
- OptiPlex All-in-One 7410
- OptiPlex All-in-One 7420
- OptiPlex Micro 7010
- OptiPlex Micro 7020
- Latitude 3440
- Latitude 5440
- Latitude 5450
Affected Operating Systems:
- Windows 10 IoT Enterprise LTSC 2021
Reinstalling the Windows 10 IoT Enterprise LTSC 2021 Operating System
To reinstall the operating system:
- Connect the thin client to a power source.
- Connect the USB drive that is supplied by Dell support to the thin client.
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Figure 1: Connect to power source and connect the USB drive
- Power on the device and then tap the F12 key.
- Select USB Storage Device from the Boot Menu.
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Figure 2: Power on the device and tap F12 key and select USB Storage Device
- Select the operating system image.
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Figure 3: (English Only) Select the operating system image
Note: After the installation is complete, the Windows 10 IoT Enterprise LTSC 2021 operating system boots. Ensure to remove the USB drive before booting.