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文章編號: 000197387

How to Identify the Dell SupportAssist OS Recovery Version

摘要: Learn about how to verify the Dell SupportAssist OS Recovery version through the preboot environment or the Windows operating system.

本文可能採用自動翻譯。如果您對翻譯品質有任何寶貴意見，請使用此頁面底部的表單告訴我們，謝謝。

文章內容

說明

Affected Product:

  • Dell SupportAssist OS Recovery

Dell SupportAssist OS Recovery is a powerful recovery tool that is designed to help you diagnose, fix, or recover your device when experiencing issues.

Versioning of Dell SupportAssist OS Recovery may be required to:

  • Troubleshoot the product
  • Understand product features

The Dell SupportAssist OS Recovery version can be identified in the Preboot Environment or Windows Operating System. Click the appropriate option for more information.

To identify the version:

  1. On system boot, hold F12.
  2. In the One-Time Boot Settings menu, click SupportAssist OS Recovery.

SupportAssist OS Recovery option in the One-Time Boot Settings menu

  1. During SupportAssist OS Recovery, document the version listed.

Example version displayed during SupportAssist OS Recovery

Note:
  • In the screenshot, 5.5.1.16141 is the version.
  • The version may differ in your environment.
  • If you were unable to document the version before boot, go to Step 4.
  1. In the upper right corner of the SupportAssist OS Recovery Menu, select … and then click About.

About option

  1. In the About menu, locate and then document the version of SupportAssist OS Recovery.

Example version of SupportAssist OS Recovery

Note: The Platform, Service, and Warranty Expiration Date will differ in your environment.

To identify the version:

Note: For more information about using SupportAssist OS Recovery, go to Support for SupportAssist OS Recovery. Open the Dell SupportAssist OS Recovery User’s Guide and reference the Using SupportAssist OS Recovery section.
  1. Right-click the Windows Start Menu and then click Apps and Features.

Apps and Features

  1. Locate and then document the version for Dell SupportAssist OS Recovery Plugin for Dell Update.

Example Dell SupportAssist OS Recovery Plugin for Dell Update version

Note:
  • In the screenshot, 5.5.1.16143 is the version.
  • The version may differ in your environment.

文章屬性

受影響的產品

SupportAssist for Home PCs, SupportAssist OS Recovery

上次發佈日期

01 2月 2024

版本

6

文章類型

How To

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