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ME5: How to locate the PowerVault enclosure service tag

摘要: The enclosure service tag is a seven-digit alphanumeric number. It is found using the PowerVault Manager, command-line interface (CLI), or on an information tag at the front of the enclosure. This information is used to route support calls to appropriate personnel when contacting Dell EMC technical support. ...

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文章內容


說明

On the enclosure
The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the back of the storage system chassis. 

Using PowerVault Manager 
The About panel (Maintenance > About) shows information about the system, its hardware, and its storage configuration.

The Service Tag is the seven-digit alphanumeric number that is written after the enclosure <number>:

image.png


Using the Command Line Interface (CLI)
The Service Tag is the seven-digit alphanumeric number that is shown in the output of either of the following commands:

  • show service-tag-info
  • show enclosures
Open an SSH session to either controllers' management IP address.
# show service-tag-info

Encl Service Tag
--------------------------------------
0    ABCD123
--------------------------------------
Success: Command completed successfully. (2022-01-21 04:16:23)

文章屬性


受影響的產品

PowerVault ME5012, PowerVault ME5024, PowerVault ME5084

上次發佈日期

12 8月 2022

版本

2

文章類型

How To