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Incorrect CPU Speed Reporting in Alienware OC Control

摘要: Alienware OC (OverClock) Controls reports a CPU speed of 777 on Aurora R10 Ryzen Edition computers.

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

Alienware OC Controls always displays a 777 CPU speed.

原因

During the update from Alienware OC Controls version 1.2.74.1238 to 1.3.0.1239, the AMDRyzenMaster driver is not installed correctly during the upgrade.

解析度

Update Alienware OC Controls

Alienware OC Controls version 1.3.13.1300 or newer fixes this issue and it can be downloaded from the Dell Driver Site.


Registry Edit

If Alienware OC Controls still experiences this issue after the update to the newest version, the following Registry edit can be done.

 
Warning: A backup of the Registry or a Restore Point should be made before you edit the Registry.
How to Back up and Restore the Registry in Windows External Link
 
  1. In the search box on the Taskbar, type regedit. Then, right-click Registry Editor (Desktop app) and select "Run as Administrator."
     
  2. Go to the following Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AMDRyzenMasterDriverV16
     
  3. Change the ImagePath value to the correct AMD Ryzen Master drivers path as picture below (Figure 1).
    Alienware_OC.jpg
    Figure 1
     
  4. Exit Registry Editor.
     
  5. Reboot the computer.


If you have further questions about this article, contact Dell Technical Support.


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產品

Alienware Aurora Ryzen Edition R10
文章屬性
文章編號: 000186434
文章類型: Solution
上次修改時間: 10 5月 2021
版本:  2
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