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Camera and Microphone Not Working in Windows 11 or Windows 10

摘要: This article provides information about how to resolve camera or microphone not working in Windows 11 or Windows 10

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症狀

Camera and Microphone are not working in Windows 11 or Windows 10. This issue is seen on every type of device including desktops, laptops, and tablets. It is not a problem with the peripherals or a bug in Windows. This is a result of the new privacy changes which Microsoft has implemented in the Windows 10 RS4 April 2018 Update and newer versions that is revoking access to devices such as the camera and microphone.

原因

The privacy settings for camera and microphone in Windows 11 or Windows 10 might prevent apps and websites from using them. Privacy settings give you control over which apps and websites can use your camera or microphone.

解析度

  1. Check if the Camera and Microphone drivers are installed under device manager.
  2. Go to the privacy settings in Windows 11 or Windows 10, and make sure the application has been enabled to access the camera and microphone.
  3. Go to Start, then select Settings > Privacy > Camera.

    Privacy settings of the camera in Windows
    Figure 1: Camera Settings

  4. Go to Start, then select Settings > Privacy > Microphone.

    Privacy settings of the microphone in Windows
    Figure 2: Microphone Settings

 

受影響的產品

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Fixed Workstations, Mobile Workstations
文章屬性
文章編號: 000133755
文章類型: Solution
上次修改時間: 17 10月 2023
版本:  5
向其他 Dell 使用者尋求您問題的答案
支援服務
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文章屬性
文章編號: 000133755
文章類型: Solution
上次修改時間: 17 10月 2023
版本:  5
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。