Knowing the version of the Dell Data Security (formerly Dell Data Protection) server front end allows an administrator to:
- Identify known issues
- Understand workflow changes
- Verify system requirements
Affected Products:
- Dell Security Management Server
- Dell Data Protection | Enterprise Edition Server
Affected Operating Systems:
Versioning can be determined through the:
- Installer
- Windows user interface (UI)
Click on the appropriate process for more information.
To identify the version:
- Extract the Security Management Server .zip.
- Go to [Location of the extracted .zip file]
\Security Management Server\x64
.
- Right-click
setup.exe
and then select Properties.
![Setup and Properties](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_1.jpeg)
- Click the Details tab.
![Details tab](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_2.jpeg)
- Record the Product version. In the example, the Product version is 9.9.2.
![Example Product Version](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_3.jpeg)
Note: The version of the file may differ from the above screenshot.
To identify the version:
- As an administrator, right-click the Windows start menu and then click Run.
![Run](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_4.jpeg)
- In the Run UI, type
appwiz.cpl
and then press OK.
![Run UI](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_5.jpeg)
- In Programs and Features, locate Dell Security Management Server x64.
![Programs and Features](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_6.jpeg)
Note: Some versions of the server may say Dell Enterprise Server instead of Dell Security Management Server.
- Record the Version. In the example, the product version is 10.2.3.
![Version of Dell Security Management Server x64](https://supportkb.dell.com/img/ka06P000000CfpzQAC/ka06P000000CfpzQAC_en_US_7.jpeg)
Note: The version may differ from the above screenshot.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.