跳至主要內容
登出

歡迎來到 Dell

我的帳戶
  • 簡單快速地下訂單
  • 檢視訂單及追蹤商品運送狀態
  • 建立並存取您的產品清單
  • 使用「公司管理」來管理您的 Dell EMC 網站、產品和產品層級連絡人。
登入 建立帳戶 Premier 登入 合作夥伴計畫登入
與我們連絡

您的 Dell.com 購物車

文章編號: 000126722

How to Check for Policy Updates for Dell Data Security

摘要: Learn how to check for policy updates for Dell Data Security or Dell Data Protection software by following these instructions.

本文可能採用自動翻譯。如果您對翻譯品質有任何寶貴意見，請使用此頁面底部的表單告訴我們，謝謝。

文章內容

症狀

Note:
  • As of February 2021, Dell Encryption Enterprise for Mac has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • As of January 2019, Dell Endpoint Security Suite Pro has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
  • Reference Endpoint Security for additional information about current products.

This article covers how to check for policy updates with Dell Data Security (formerly Dell Data Protection).

Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Enterprise for Mac
  • Dell Data Protection | Enterprise Edition for Mac
  • Dell Encryption Enterprise Self-Encrypting Drive Manager
  • Dell Data Protection | Self-Encrypting Drive Manager
  • Dell Encryption External Media
  • Dell Data Protection | External Media Edition
  • Dell BitLocker Manager
  • Dell Data Protection | BitLocker Manager
  • Dell Endpoint Security Suite Pro
  • Dell Data Protection | Endpoint Security Suite
  • Dell Endpoint Security Suite Enterprise
  • Dell Data Protection | Endpoint Security Suite Enterprise
  • Dell Full Disk Encryption

Affected Operating Systems:

  • Windows
  • Mac

原因

Not applicable

解析度

Checking for policy updates differs based on the operating system for the product that is in use. Click Windows or Mac for more information.

Windows

Policy updates differ between:

Shield

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption External Media
  • Dell Data Protection | External Media Edition

Encryption Management Agent (EMAgent)

  • Dell Encryption Enterprise Self-Encrypting Drive Manager
  • Dell Data Protection | Self-Encrypting Drive Manager
  • Dell BitLocker Manager
  • Dell Data Protection | BitLocker Manager
  • Dell Endpoint Security Suite Pro
  • Dell Data Protection | Endpoint Security Suite
  • Dell Endpoint Security Suite Enterprise
  • Dell Data Protection | Endpoint Security Suite Enterprise
  • Dell Full Disk Encryption

Click Shield or EMAgent for more information.

Shield

Policy updates can be checked using the UI or the Registry. Select the appropriate option for more information.

Note: This option is only available if the endpoint policies include Display Local Encryption Processing Control set to True.
  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Encryption (formerly Dell Data Protection | Encryption) icon and then select Check for Policy Updates.
v8.0.0 to 8.13.0 v8.15.0 and Later

Dell Data Protection Encryption example

Dell Encryption example
 
Note: To prevent performance issues, Check for Policy Updates communication is restricted to one minute.
  1. Right-click the Windows Start menu and then click Run.

Run

  1. In the Run user interface (UI), type regedit and then press OK. This opens the Registry Editor.

Run UI

  1. In the Registry Editor, go to HKEY_LOCAL_MACHINE\Software\Credant\CMGShield\Notify.
  2. Right-click the Notify folder, select New, and then click DWORD (32-bit) Value.

New DWORD

  1. Name the DWORD PingProxy.

PingProxy

  1. Double-click PingProxy.

Edit PingProxy

  1. Populate Value data with 1 and then click OK.

Updated PingProxy

Note: Once the endpoint has queried the server, PingProxy Value data reverts to 0.

EMAgent

  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Data Security (formerly Dell Data Protection) icon and then select Check for Policy Updates.
v8.0.1 to 8.13.0 v8.15.0 and Later

Dell Data Protection

Dell Data Security

Mac

  1. Log in to the Mac computer.
  2. Click System Preferences.

System Preferences

  1. Double-click Dell Encryption Enterprise (formerly Dell Data Protection).
v8.0.0 to 8.13.2 v8.15.0 and Later

Dell Data Protection

Dell Encryption Enterprise
  1. Click Policies.

Policies

  1. Click the refresh button near the bottom of the window.

Refresh

Note: To prevent performance issues, Check for Policy Updates communication is restricted to one minute.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

其他資訊

 

影片

 

文章屬性

受影響的產品

Dell Encryption

上次發佈日期

24 10月 2023

版本

10

文章類型

Solution

返回頁首