Dell Endpoint Security Suite Enterprise for Mac may need to be uninstalled for:
- Troubleshooting
- Product incompatibility
- Third-party product conflicts
Affected Products:
Dell Endpoint Security Suite Enterprise for Mac
Affected Operating Systems:
Mac
Not applicable.
Click the appropriate product versioning for the uninstall process. For versioning information, reference How to Identify the Dell Endpoint Security Suite Enterprise Version.
To uninstall the product:
- Double-click the Endpoint Security Suite Enterprise-[VERSION]-Release.dmg to mount the installer.
![Endpoint Security Suite Enterprise](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_1.jpeg)
Note: [VERSION] represents the installer version variable.
- Double-click Utilities.
![Utilities](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_2.jpeg)
- Double-click Uninstall Endpoint Security Suite Enterprise.
![Uninstall Endpoint Security Suite Enterprise](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_3.jpeg)
- Click Uninstall.
![Uninstall](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_4.jpeg)
- To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.
![Administrator credential prompt](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_5.jpeg)
- Click OK.
![Successful uninstall confirmation](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_6.jpeg)
To uninstall the product:
- Search using Spotlight for Uninstall DellAdvancedThreatProtection.
![Spotlight search](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_7.jpeg)
- Double-click Uninstall DellAdvancedThreatProtection.
![Uninstall DellAdvancedThreatProtection](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_8.jpeg)
- Click Yes to confirm uninstall of DellAdvancedThreatProtection.
![Uninstall confirmation](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_9.jpeg)
- To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.
![Administrator credential prompt](https://supportkb.dell.com/img/ka06P000000Y6aOQAS/ka06P000000Y6aOQAS_en_US_10.jpeg)
- Uninstall is complete. No restart is required.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.