The Dell Threat Defense requires an installation token to install either the Windows or Mac client.
Affected Products:
Dell Threat Defense
To obtain an installation token:
- From a web browser, go to the Dell Threat Defense administration console at:
- Log in to Dell Threat Defense administration console.
![Dell Threat Defense administration console](https://supportkb.dell.com/img/ka06P000000Y6aLQAS/ka06P000000Y6aLQAS_en_US_4.jpeg)
- Click the Devices tab within the Dell Threat Defense tenant user interface (UI).
![Devices](https://supportkb.dell.com/img/ka06P000000Y6aLQAS/ka06P000000Y6aLQAS_en_US_5.jpeg)
- Click Add New Device.
![Add New Device](https://supportkb.dell.com/img/ka06P000000Y6aLQAS/ka06P000000Y6aLQAS_en_US_6.jpeg)
- Record the displayed token. Optionally download the installer by clicking either Windows or Mac OS X and then selecting the installation format.
![Installation token example](https://supportkb.dell.com/img/ka06P000000Y6aLQAS/ka06P000000Y6aLQAS_en_US_7.jpeg)
Note:
- The displayed installation token is an example. Each tenant has a unique installation token.
- For information about the installation process, reference How to Install Dell Threat Defense.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.