文章編號: 000125178

How to Get Support for CrowdStrike

摘要: Dell offers several methods of support for CrowdStrike. Learn more about how to get support for CrowdStrike using this information.

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文章內容

症狀

This article provides support information for customers who have purchased CrowdStrike through Dell.

Affected Products:

CrowdStrike

原因

Not applicable

解析度

Note:

If you have purchased CrowdStrike from Dell before February 2023, this article details how to get Dell ProSupport for Software for CrowdStrike.
If you have purchased CrowdStrike from Dell during or after February 2023, you are entitled to direct CrowdStrike support. From your Falcon console, you can open tickets directly with the CrowdStrike support team. To open a ticket with the CrowdStrike support team, click the menu button in the upper left, click Support and Resources, and then select Support Portal.

Customers who have purchased CrowdStrike through Dell before February 2023 may get support by contacting:

Dell Data Security International Support Phone Numbers

Note:

Chat support is available in some regions. Check www.dell.com/support to see if chat support is available in your region.
A service tag is provided at the time of purchase and is required for support. To find the software service tag, reference How to find the Service Tag for Dell Software.
To find the duration of the contract of a specific software service tag, reference Dell Warranty & Contracts.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

其他資訊

影片

文章屬性

受影響的產品

CrowdStrike

上次發佈日期

26 1月 2024

版本

18

文章類型

Solution

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