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Integrated Data Protection Appliance: vSAN object inaccessible after power outage

摘要: Integrated Data Protection Appliance (IDPA) vSAN object inaccessible after power outage.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

IDPA models DP5x00 or DP8x00 with three ESXi hosts shows vSAN object inaccessible from vSphere UI and ESXi command line after restore from power outage. Rebooting the three ESXi hosts also does not help.

Here is an example:
  • Show vSAN health status from any of the ESXi hosts:
# esxcli vsan health cluster list
Health Test Name                                    Status
--------------------------------------------------  ------------------------
Overall health                                      red (vSAN Object health)
Data                                                red
   vSAN object health                               red

Unable to display VM objects. It fails to turn on VM from vSphere web UI or command line with similar errors:
# vim-cmd vmsvc/getallvms
Skipping invalid VM '41'
Skipping invalid VM '43'
Skipping invalid VM '44'

Show vSAN cluster information found the maintenance mode is still set to ON from one of the cluster nodes:
# esxcli vsan cluster get
Cluster Information
   Enabled: true
   Current Local Time: 2021-04-11T00:44:48Z
   Local Node UUID: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40
   Local Node Type: NORMAL
   Local Node State: MASTER
   Local Node Health State: HEALTHY
   Sub-Cluster Master UUID: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40
   Sub-Cluster Backup UUID: 5afb4f4f-589e-acf6-1c85-3cfdfe2c89e0
   Sub-Cluster UUID: 52740a1b-3621-f158-7b09-439048860c07
   Sub-Cluster Membership Entry Revision: 2
   Sub-Cluster Member Count: 3
   Sub-Cluster Member UUIDs: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40, 5afb4f4f-589e-acf6-1c85-3cfdfe2c89e0, 5afb4ef8-b1b7-1f4a-f923-3cfdfe2c88a0
   Sub-Cluster Membership UUID: 4c137260-c6b9-0aa9-e52b-3cfdfe2caa40
   Unicast Mode Enabled: true
   Maintenance Mode State: ON
   Config Generation: 66541957-e1a1-478b-9a87-106bcf5cb77a 25 2021-03-18T20:31:02.389
   
From the same ESXi host, when run show system maintenanceMode status, it says it is Disabled. This is inconsistent with above command output.
# esxcli system maintenanceMode get
Disabled

原因

This issue happens when vSAN shuts down unexpectedly without placing host in to maintenance mode first. This shut down can be due to a power outage event or command-line shutdown or reboot ESXi hosts. It may result in inaccessibility of the vSAN datastore.

解决方案

  1. SSH login to the ESXi host that shows inconsistent maintenance Mode status. Manually place the host into maintenance mode then move it out of maintenance mode:
# esxcli system maintenanceMode set --enable=true
# esxcli system maintenanceMode set --enable=false
  1. Check vSAN cluster status again. Expect to see the maintenance mode status show as OFF and the VMs can turn on without error:
# esxcli vsan cluster get
Cluster Information
   Enabled: true
   Current Local Time: 2021-04-11T00:44:48Z
   Local Node UUID: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40
   Local Node Type: NORMAL
   Local Node State: MASTER
   Local Node Health State: HEALTHY
   Sub-Cluster Master UUID: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40
   Sub-Cluster Backup UUID: 5afb4f4f-589e-acf6-1c85-3cfdfe2c89e0
   Sub-Cluster UUID: 52740a1b-3621-f158-7b09-439048860c07
   Sub-Cluster Membership Entry Revision: 2
   Sub-Cluster Member Count: 3
   Sub-Cluster Member UUIDs: 5afb4fd2-6e89-df35-0ab3-3cfdfe2caa40, 5afb4f4f-589e-acf6-1c85-3cfdfe2c89e0, 5afb4ef8-b1b7-1f4a-f923-3cfdfe2c88a0
   Sub-Cluster Membership UUID: 4c137260-c6b9-0aa9-e52b-3cfdfe2caa40
   Unicast Mode Enabled: true
   Maintenance Mode State: OFF
 

受影响的产品

PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800

产品

PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
文章属性
文章编号: 000185168
文章类型: Solution
上次修改时间: 23 8月 2022
版本:  5
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