跳转至主要内容
  • 快速、轻松地下订单
  • 查看订单并跟踪您的发货状态
  • 创建并访问您的产品列表

Dell Data Guardian Mobile Device System Requirements

摘要: Learn about the system requirements that must be met when installing Dell Data Guardian Mobile Device software.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

说明

Note:

This article covers software, hardware, and network level requirements for proper configuration of Dell Data Guardian Mobile Device.


Affected Products:

  • Dell Data Guardian Mobile Device

Affected Versions:

  • v1.0 and Later

Affected Operating Systems:

  • iOS
  • Android

Server Infrastructure

Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management.

Note: This article focuses on the Dell Data Guardian system requirements for mobile devices. For Dell Data Guardian desktop and laptop system requirements, reference Dell Data Guardian System Requirements.

Further requirements are required based on the operating system platform. Click iOS or Android for more information about specific requirements.

iOS

Click the appropriate product version for more information.

Note: iOS requires the Dell Data Guardian Mobile app to view protected files.

Operating Systems:

  • iOS 12.0.0 to 12.3.0
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 12.0.0 to 12.2.0
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 12.0.0 to 12.0.1
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 11.0.0 to 11.2.6
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 11.0.0 to 11.0.3
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5
  • iOS 8.0 to 8.4.1

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Android

Click the appropriate product version for more information.

Note: Android requires the Dell Data Guardian Mobile app to view protected files.

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 8.0 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Operating Systems:

  • 7.0 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

受影响的产品

Dell Data Guardian
文章属性
文章编号: 000180989
文章类型: How To
上次修改时间: 04 11月 2024
版本:  12
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。