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Troubleshooting Flickering Video on Dell Gaming or Alienware Monitors

摘要: Follow the suggested troubleshooting steps below to resolve issues with flickering video on Dell Gaming or Alienware monitors.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

Monitor flickering is an issue where the screen intermittently changes in brightness or color, causing a distracting and sometimes uncomfortable viewing experience. 

原因

This can be caused by several factors, including loose or damaged cables, outdated or incompatible display drivers, incorrect screen refresh rate settings, or even electrical interference.

解决方案

Flickering Video on Dell Gaming or Alienware Monitors

  1. If you are using a Nvidia graphics card and G-Sync is turned on but your monitor is NOT G-Sync Compatible, flicker can occur. List of Dell FreeSync Gaming Monitors that are G-Sync Compatible can be found here: Dell AMD FreeSync Monitors that are Nvidia G-Sync Compatible
    Either turn off G-Sync or use FreeSync with an AMD graphics card.
Note: Dell Gaming monitors using a vertical alignment (VA) panel are S2721HGF, S2422HG, S2722DGM, S3222DGM, S3222HG, and S3422DWG. All these monitors, except S2721HGF, are NOT G-Sync Compatible. Because of this, flicker is expected if G-Sync is turned on. To fix this issue, either turn off G-Sync or use FreeSync with an AMD graphics card.
  1. Run the monitor Built-in Self-Test (BIST): How to Run a Diagnostic Test on a Dell Monitor
    If the BIST passes, the issue is NOT with the monitor. Check your system (BIOS, graphics card, drivers, etc).
  2. Update the graphics card driver and firmware to the latest version.
     
  3. Change the cable connecting the monitor to the computer. A defective cable can cause the signal to break while being transmitted across the wire.
     
  4. If the monitor has an Overclock feature and it is turned on, try to turn it off. Operating the monitor at a refresh rate higher than the panel specification can cause flicker.
     
  5. If the monitor has a Moving Picture Response Time (MRPT) or Ultra Low Motion Blur (ULMB) feature and it is on, try to turn it off.
     
  6. Check the surroundings. Electromagnetic fields can cause screen flickering. If there is another device plugged into the same power strip as the monitor, try to remove it.
     

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受影响的产品

Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA , Alienware 55 OLED Monitor AW5520QF, Dell S2419HGF, Dell Gaming S2421HGF, Dell 25 Gaming Monitor S2522HG, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D ...
文章属性
文章编号: 000175292
文章类型: Solution
上次修改时间: 25 11月 2024
版本:  12
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