When you have an issue with your Bluetooth device not pairing with your Dell computer, please attempt to pair the computer with another Bluetooth device that you know works.
If the computer successfully pairs to another Bluetooth device, contact the manufacturer of the Bluetooth device that will not pair.
When the computer cannot pair to another Bluetooth device, run the
Bluetooth Port diagnostics.
How To Run Bluetooth Troubleshooter
Duration: 00:35
Closed captions: English only