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How to export the PERC Controller Debug Log via the BIOS RAID Controller

摘要: This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).

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症状

This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).
In addition to this,you can also export the RAID controller log (TTY log ) from OMSA (OpenManage Server Administrator) using the interface or using the command lines .
Please see the detail in "OMSA (OpenManage Server Administrator) using the interface or using the command lines"
 

SLN318805_en_US__1icon Note: The PERC controller debug log is also known as a TTY log among Technical Support.

Please prepare a USB flash disk to save the log.
The following steps works for PERC8/PERC9/PERC10. This example uses a PERC10-H740.

  1. Click F2 to enter the system BIOS.
    SLN318805_en_US__2image(9192)
  2. Choose Device Settings
    SLN318805_en_US__3image(9193)
  3. Choose Integrated RAID Controller
    SLN318805_en_US__4image(9194)
  4. Choose Main Menu
    SLN318805_en_US__5image(9195)
  5. Choose Controller Management
    SLN318805_en_US__6image(9196)
  6. Go to the bottom of the page and choose Advanced Controller Management
    SLN318805_en_US__7image(9197)
  7. Choose Save Debug Log
    SLN318805_en_US__8image(9198)
  8. Select the location and enter the file name then choose Save Log
    SLN318805_en_US__9image(9199)
  9. Click ok
    SLN318805_en_US__10image(9200)
     

原因

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解决方案

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受影响的产品

PowerEdge