文章编号: 000133412
Some components are designed for simple removal and replacement; such parts are designated as Customer Self-Replaceable (CSR) parts or Customer Replaceable Unit (CRU).
When a Dell technician diagnoses that a CSR or CRU designated part is required, Dell ships the recommended part directly to the customer. This allows customers to swap out parts whenever it is most convenient for them.
Dell’s Customer Self-Replaceable Parts policies apply to the following products sold with Basic Hardware Service.
To view your Service Description, go to Dell Consumer Service Contracts.
See the following articles for step-by-step videos to help you with the replacement of parts that have been shipped to you.
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