How to Identify the Dell Full Disk Encryption Version
摘要: The version of Dell Full Disk Encryption may be identified by following these instructions.
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症状
Knowing the version of Dell Full Disk Encryption allows an administrator to:
- Identify known issues
- Determine UI differences
- Understand workflow changes
- Verify system requirements
Affected Products:
- Dell Full Disk Encryption
Affected Operating Systems:
- Windows
原因
Not applicable
解决方案
Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate method for more information.
Note: Dell Full Disk Encryption must be installed before identifying the version through the UI.
- On the Windows Desktop, double-click Dell Data Security Console.
Note: Alternatively, the Dell Data Security Console can be accessed using Windows Explorer at
%SYSTEMDRIVE%\Program Files\Dell\Dell Data Protection\Security Tools\Dell.SecurityFramework.Console.exe.
- In the upper right corner of the Dell Data Security Console, click the gear icon and then select About.
- Record the version displayed.
Note: The version may differ from the example above.
Note: For information about downloading the installer, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.
- Extract the child installers from the Dell Data Security Master Installer.
Note: Reference How to Extract Child Installers from the Dell Data Security Master Installer for more information.
- In the extracted master installer path, right-click [EXTRACTED PATH]
\Encryption Management Agent\EMAgent_[BITDEPTH]_setup.exeand then select Properties.
- Click the Details tab.
- Record the first three numbers of Product version. In the example, 8.16.0 are the first three numbers.
Note: The version may differ from the example above.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.