MyService360 Knowledge Center
摘要: Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
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症状
Do more from MyService360 to stay on top of priorities for a single system - from services health to product health! Learn more about the integration of the CloudIQ Health Score for eligible Dell systems in the Install Base tab by reading CloudIQ Health Score in MyService360.
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations. MyService360 is your one-stop-shop for personalized, data-driven insights that take the guesswork out of managing your enterprise service experience. IT teams can proactively assess and manage services health for Dell Technologies data protection, storage and converged systems from the MyService360 online dashboard. Already using MyService360? Log in now.
Getting started with MyService360
Get started now at no charge. Set up and manage an account-level view of your global enterprise install base. Join your company’s account and personalize your view to the sites and assets you manage. Unlock a richer online experience in MyService360 by connecting your Dell products with our secure automated support technologies.
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- Accessing MyService360 for the first time
- Manage your account settings and preferences
- Create and Manage Custom Groups.
- Company Administration - View and Manage Sites and Contacts
- Company Administration - Create and Manage Access Groups
- Learn more about ProSupport Enterprise Suite
- Simplify Connectivity Adoption for Enterprise Systems
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Secure gateway technology
The secure connect gateway 5.0 technology is the next generation consolidated connectivity solution for Dell hardware and software. SupportAssist Enterprise and Secure Remote Services capabilities are integrated into secure connect gateway technology. Read our Simplify Connectivity Adoption for Enterprise Systems and access security white paper.
| What We Offer | Ideal for | What You Get |
|---|---|---|
Secure Connect Gateway 5.0 |
Data storage, servers, networking, CI/HCI, and data protection solutions
NOTE: New users of gateway editions must open a business account on Dell.com/Support.
|
Virtual appliance: VMware Virtual appliance: Microsoft Hyper-V |
Secure Connect Gateway 5.0 |
PowerEdge, IDRAC, PowerSwitch, WebScale, PeerStorage, EquaLogic, Compellent, Fluid File System, and PowerVault solutions |
Windows Enterprise management on servers, |
OpenManage Enterprise |
PowerEdge servers |
The technology that is implemented as a plug-in for OpenManage Enterprise environment |
Upgrade your gateway
Customers running legacy connectivity on their Dell systems can adopt the latest technology with minimal disruption. Our newest technology - secure connect gateway – uses the existing connectivity setup in a customer’s environment. There is requirement to remove legacy software to get started.
| What We Offer | Ideal for | What You Get |
|---|---|---|
| In-place upgrade to secure connect gateway software for Secure Remote Services 3.x - Virtual appliance version |
Data storage, networking, CI/HCI, and data protection systems running Secure Remote Services v3.52. Tip: Global gateway customers in clustered environments should upgrade one gateway at a time to minimize downtime. |
Save time and effort:
|
| In-place upgrade to secure connect gateway software for SupportAssist Enterprise 4.x - Virtual appliance version |
Data storage, networking, CI/HCI, and data protection systems running SupportAssist Enterprise v4.0.6 Tip: Global gateway customers in clustered environments should upgrade one gateway at a time to minimize downtime. |
Same as above |
| In-place upgrade to secure connect gateway software for SupportAssist Enterprise 2.x - Application version |
PowerEdge, IDRAC, PowerSwitch, WebScale, PeerStorage, EquaLogic, Compellent, Fluid File System, and PowerVault systems running SupportAssist Enterprise v2.0.7 |
Same as above |
原因
Dell Technologies
解决方案
Copyright 2020
文章属性
文章编号: 000124666
文章类型: Solution
上次修改时间: 31 5月 2024
版本: 26
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