How to generate enclosure logs for PowerEdge M1000e, VRTX and FX2 enclosures
摘要: Use PuTTY to collect the logs from the CMC of a M1000e, VRTX and FX2 chassis. These logs can be useful to troubleshoot a failure occurring on the CMC, on the chassis or directly on a blade. ...
症状
This article applies to any modular enclosure using a Chassis Management Controller called CMC: M1000e, VRTX, FX2.
It explains how to use PuTTy to collect support logs from the CMC. These logs can be useful to troubleshoot an issue occurring at the chassis, blade, or console level.
原因
Commands
RACDUMP
The command racdump may be all that you need to troubleshoot most issues.
DUMPLOGS
The command dumplogs is used by engineering and is required when escalating. To avoid having to gather additional logs later, it is suggested to gather racdump and dumplogs together.
Note: If you run
dumplogs, it can take about a minute to scroll through the screen, so ensure that logging is enabled first. The file is a large text file.
解决方案
Run Commands
It is recommended to use PuTTY to connect to the controller and gather logs.
- Download PuTTy
- Open PuTTY and enable logging (Figure 1)
Figure 1: Specify Output
- Under Session, specify the CMC hostname or CMC IP address and click open (Figure 1)
Figure 2: Specify Target System
- Type the Command that you want to run. Examples:
racdump
dumplogs
getversion
Supported commands are documented in the Chassis Management Controllers. For a complete report logs the following commands should be launched:
- getsysinfo
- getioinfo
- getdcinfo
- getpbinfo
- getsel
- getraclog
- racdump
- dumplogs
- To end the session type the command:
exit
Figure 3: PuTTY CLI
- The created logs can now be analyzed.
受影响的产品
Dell Chassis Management Controller Version 2.30 For Dell PowerEdge FX2, Dell Chassis Management Controller Version 3.20 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 3.21 For Dell PowerEdge VRTX
, Dell Chassis Management Controller Version 3.30 For Dell PowerEdge VRTX, Dell Chassis Management Controller Version 6.0 for Dell PowerEdge M1000e, Dell Chassis Management Controller Version 6.10 For Dell PowerEdge M1000e, Dell Chassis Management Controller Version 6.20 For Dell PowerEdge M1000e, Dell Chassis Management Controller Version 6.21 For Dell PowerEdge M1000e
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