How to Cancel Consumer Subscription Support Services

You can cancel Subscriptions using the following two methods:

1. Cancel Subscription Using Dell Digital Locker
2. Cancel Subscription Using Dell Account

Cancel Subscription Using Dell Digital Locker

1. Go to Dell Digital Locker page. Click the Sign In button to sign into your Dell My Account using the email address used at the time of the purchase of the Dell Product.
   
2. Once you log in to the Dell Digital Locker, Dell Digital Locker displays a dashboard of products and services purchased.
   
3. Click Subscriptions. The dashboard displays the hardware and software subscriptions purchased on your Dell Products.
   
4. Click the Action button on the Consumer Subscription Services which needs cancellation, and then click Manage Subscriptions.
   
5. Subscription detail of your Dell Product is displayed. Scroll down to the bottom of the page to find the Service Tag. Click the Service Tag number.
   
6. The subscription product details page displays the subscription service details, Service tag, bill plan of your Dell Product. Click the Cancel button to cancel the subscription service.
   
   Note: The cancel button is displayed only if the subscription is eligible for cancellation. If the subscription has been previously cancelled, the Cancel button is not shown.
7. Once the cancellation is complete, there is a confirmation displayed on the page.
   
    

Cancel Subscription Using Dell Account

1. Go to Dell Account page. Click the Sign In button to sign into your Dell Account using the email address used at the time of the purchase of the Dell Product or your Dell Account email address and password.
   
2. Once you log in to the Dell Account, the home page displays a dashboard of products and services purchased, Account details, Rewards, and so on. Click Subscriptions from the left panel.
   
3. Click Manage Subscriptions and then click View.
   
4. The dashboard displays the hardware and software subscriptions purchased on your Dell Products.
   
5. Click the Action button on the Consumer Subscription Services which needs cancellation, and then click Manage Subscriptions. You can also click Consumer Subscription Services.
   
6. Subscription detail of your Dell Product is displayed. Click the Update/Cancel button.
   
7. The subscription product details page displays the subscription service details, Service tag, bill plan of your Dell Product. Click the Cancel button to cancel the Subscription.
   
   Note: The cancel button is displayed only if the subscription is eligible for cancellation. If the subscription has been previously cancelled, the Cancel button is not shown.

Recommended Articles

Here are some recommended articles related to this topic that may be of interest to you:

• Ownership Transfer and Dell Product Registration Guides
• How to Access your Dell Digital Locker