Lights not responding on Alienware and G Series computers after installing the Alienware Command Center
Сводка: If the lights on your Alienware computers turn off or stop responding to the changes, you can attempt to run a repair installation using the latest version of the Alienware Command Center. ...
Данная статья применяется к
Данная статья не применяется к
Эта статья не привязана к какому-либо конкретному продукту.
В этой статье указаны не все версии продуктов.
Симптомы
When you install the Alienware Command Center, the ELC Firmware can get corrupted causing the lights on the computer to stay off or not responsive to changes done in the Alienware Command Center.
Supported Platforms:
- Alienware and Dell G-Series Platforms Supporting Alienware Command Center 5.0 and higher
Причина
The ELC Firmware may get corrupted for several reasons, including a sudden shutdown, disconnecting or reconnecting the AC Adapter during installation.
Разрешение
Run a repair installation of Alienware Command Center following the steps below:
- Download the latest version of Alienware Command Center from the Dell Drivers Page.
- Run the setup without uninstalling the previous version of the Alienware Command Center.
- Once the installation starts you receive a prompt with options to Modify, Repair or Remove.
- Click Repair to force the installation to flash the firmware again.
- Restart the computer and confirm if the issues persist.
Дополнительная информация
|
|
 |
 |
 |
 |
Out of warranty? No problem click here, enter your Service Tag and view our offers.
Currently, offers are only available for US, Canada, UK, and France PC Customers. Server and Storage not applicable.
Затронутые продукты
Alienware Command Center, G Series, AlienwareСвойства статьи
Номер статьи: 000178139
Тип статьи: Solution
Последнее изменение: 09 Sep 2024
Версия: 6
Получите ответы на свои вопросы от других пользователей Dell
Услуги технической поддержки
Проверьте, распространяются ли на ваше устройство услуги технической поддержки.