Симптомы
無症狀資訊。
Причина
無造成原因的資訊。
Разрешение
雷射和噴墨印表機
- 確定電腦可以存取網際網路,並從印表機列印設定報告。如需關於如何執行此操作的詳細資訊,請從 Dell 使用者指南/手冊參閱使用者指南。
- 確定入口網站屬性和 IP 位址設定正確無誤。若要檢查入口網站屬性和 IP 設定,請執行下列步驟:
- 在搜尋方塊中輸入控制台。
- 輕觸或按一下控制台 (Windows 應用程式)。
- 輕觸或按一下裝置和印表機。
- 輕觸並按住或以滑鼠右鍵按一下印表機。
- 輕觸或按一下印表機內容。
- 輕觸或按一下連接埠。
- 確定印表機欄列出的印表機旁有勾號。
- 輕觸或按一下設定連接埠。
- 確定印表機名稱或 IP 位址:列出的清單與設定報告列出的印表機名稱或 IP 位址相同。
(如果不同,請在設定標準 TCP/IP 連接埠監視器視窗上變更印表機名稱。)
- 輕觸或按一下確定。
- 輕觸或按一下關閉。
- 為了避免路由器為印表機指派不同的 IP 位址 (並可能導致失去連線),建議您設定路由器,以一律為印表機提供相同的 IP 位址。此程序在每個路由器各有不同。請參閱無線路由器說明文件,或聯絡無線路由器製造商。如需存取路由器的詳細資訊,請參閱開啟路由器登入頁面一節。
- 設定路由器後,請關閉印表機 1 分鐘,然後再重新開啟。
- 將電腦重新開機。
開啟路由器登入頁面
- 在桌面畫面中,輕觸並按住或以滑鼠右鍵按一下右下角通知區域的網路圖示 (
或
)。
- 輕觸或按一下開啟網路和共用中心。
- 輕觸或按一下視窗右側的區域連線。
- 按一下詳細資料。
- 找出並抄下 IPv4 預設閘道右方的 IP 位址。
- 開啟網際網路瀏覽器。
- 在網址列中輸入 http://[Default_Gateway_ip_address],其中 [Default_Gateway_ip_address] 是 IPv4 預設閘道的 IP 位址 (請勿包含括號)。
- 登入路由器。如需常見路由器的使用者名稱和密碼,請參閱表 1。
表 1:常見無線路由器使用者名稱和密碼
Продукты
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