Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer

Table of contents

1. Restore the computer using SupportAssist OS Recovery
2. Restore the operating system using a Dell operating system recovery image
3. Alternate recovery and reinstall options
   • Windows 11 or Windows 10

Reinstalling the operating system can fix many software-related issues on the computer, whether it is running slow or infected with malware.

Restore the computer using SupportAssist OS Recovery

When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.

Dell Technologies recommends using SupportAssist OS Recovery on supported Dell computers. Learn how to Restore your Computer Using SupportAssist OS Recovery.

Restore the operating system using a Dell operating system recovery image

To repair or restore your operating system to its original factory image, learn how to Reinstall Windows or Linux using the Dell OS Recovery Image. Here, you can learn how to create USB recovery media for Windows or Linux using a Windows 11 or Windows 10 computer.

Alternate recovery and reinstall options

Windows 11 or Windows 10

For a list of options for restoring or reinstalling Windows 11 or Windows 10, see the following articles:

• Reset or Reinstall Windows 11 on Your Dell Computer
• Reset or reinstall Windows 10 on your Dell computer

Recommended Articles

Here are some recommended articles for you.

• Windows Product Key Frequently Asked Questions (FAQ)
• How to Use System Restore in Microsoft Windows

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