This article provides the steps to download the Netskope client.
Affected Products:
Affected Operating Systems:
Netskope may be downloaded through an Invitation Email or through the Web Console. Click the appropriate process for more information.
Note: The Android Client and iOS Profile must be downloaded through the Invitation email.
To send the invitation email:
- In a web browser, go to the Netskope web console:
- United States Datacenter: https://[TENANT].goskope.com/
- European Union Datacenter: https://[TENANT].eu.goskope.com/
- Frankfurt Datacenter: https://[TENANT].de.goskope.com/
Note: [TENANT] = The tenant name in your environment
- Log in to the Netskope web console.
![Netskope web console log in](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_1.jpeg)
- Click Settings.
![Settings in the Netskope left pane](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_2.jpeg)
- Click Security Cloud Platform.
![Security Cloud Platform option](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_3.jpeg)
- Click Users.
![Users option](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_4.jpeg)
- Select all users to send deployment email messages to and then click Send Invitation.
![Example users selected and the Send Invitation button](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_5.jpeg)
- From the targeted endpoint, locate the email from onboarding@netskope.com and then click the appropriate download link.
![Example email message from Netskope.](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_6.jpeg)
Note: The download links are unique. The installation is tied to the user with whom the link is associated.
- Click Download.
![Download button](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_7.jpeg)
To download from the web console:
- In a web browser, go to the Netskope web console:
- United States Datacenter: https://[TENANT].goskope.com/
- European Union Datacenter: https://[TENANT].eu.goskope.com/
- Frankfurt Datacenter: https://[TENANT].de.goskope.com/
Note: [TENANT] = The tenant name in your environment
- Log in to the Netskope web console.
![Netskope web console log in](https://supportkb.dell.com/img/ka06P000000Cd5nQAC/ka06P000000Cd5nQAC_en_US_8.jpeg)
- Open a new browser tab and then go to the appropriate link to download the Netskope Client:
- Windows
- United States Datacenter: https://[TENANT].goskope.com/dlr/win/get
- European Union Datacenter: https://[TENANT].eu.goskope.com/dlr/win/get
- Frankfurt Datacenter: https://[TENANT].de.goskope.com/dlr/win/get
- Mac
- United States Datacenter: https://[TENANT].goskope.com/dlr/mac/get
- European Union Datacenter: https://[TENANT].eu.goskope.com/dlr/mac/get
- Frankfurt Datacenter: https://[TENANT].de.goskope.com/dlr/mac/get
Note: [TENANT] = The tenant name in your environment
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.