How to Uninstall Dell Endpoint Security Suite Enterprise for Mac
Summary: Dell Endpoint Security Suite for Mac can be uninstalled using these instructions.
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Symptoms
Note:
- As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
Dell Endpoint Security Suite Enterprise for Mac may need to be uninstalled for:
- Troubleshooting
- Product incompatibility
- Third-party product conflicts
Affected Products:
Dell Endpoint Security Suite Enterprise for Mac
Affected Operating Systems:
Mac
Cause
Not applicable.
Resolution
Click the appropriate product versioning for the uninstall process. For versioning information, reference How to Identify the Dell Endpoint Security Suite Enterprise Version.
Note: For information about obtaining the installer, reference How to Download Dell Endpoint Security Suite Enterprise.
To uninstall the product:
- Double-click the Endpoint Security Suite Enterprise-[VERSION]-Release.dmg to mount the installer.
Note: [VERSION] represents the installer version variable.
- Double-click Utilities.
- Double-click Uninstall Endpoint Security Suite Enterprise.
- Click Uninstall.
- To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.
- Click OK.
Note: If a failure is encountered during uninstall, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.
Note: For information about obtaining the installer, reference How to Download Dell Endpoint Security Suite Enterprise.
To uninstall the product:
- Search using Spotlight for Uninstall DellAdvancedThreatProtection.
- Double-click Uninstall DellAdvancedThreatProtection.
- Click Yes to confirm uninstall of DellAdvancedThreatProtection.
- To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.
- Uninstall is complete. No restart is required.
Note: If a failure is encountered during uninstall, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.