How to Obtain an Installation Token for Dell Threat Defense
Summary: An installation token for Dell Threat Defense may be obtained by following these instructions.
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Symptoms
Note:
- As of May 2022, Dell Threat Defense has reached End of Maintenance. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
The Dell Threat Defense requires an installation token to install either the Windows or Mac client.
Affected Products:
Dell Threat Defense
Cause
Not applicable.
Resolution
To obtain an installation token:
- From a web browser, go to the Dell Threat Defense administration console at:
- North America: https://dellthreatdefense.cylance.com
- Europe: https://dellthreatdefense-eu.cylance.com
- Asia Pacific: https://dellthreatdefense-au.cylance.com
- North America: https://dellthreatdefense.cylance.com
- Log in to Dell Threat Defense administration console.
- Click the Devices tab within the Dell Threat Defense tenant user interface (UI).
- Click Add New Device.
- Record the displayed token. Optionally download the installer by clicking either Windows or Mac OS X and then selecting the installation format.
Note:
- The displayed installation token is an example. Each tenant has a unique installation token.
- For information about the installation process, reference How to Install Dell Threat Defense.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.