Troubleshooting Internet Connectivity Issues on Your Dell Computer

Affected Operating Systems:

• Windows 11
• Windows 10
• Ubuntu

For help with your Wireless, Wired, or Mobile Broadband adapter, reference the expanding sections. The links that are provided take you to articles containing information, how-to's, and troubleshooting steps.

Troubleshooting Wireless Issues

Windows 11 and Windows 10

• Wi-Fi Not Working? Solve Computer or Laptop Wi-Fi Connection Issues
• Windows 11 Wireless Networking Usage and Troubleshooting Guide for the Home
• Troubleshoot Wi-Fi Not Working Issues and Connect to Your Wi-Fi Network
• Fix Wi-Fi connection issues in Windows

Wired Internet Connection

• Wired Networking Solutions: Ethernet and Wired LAN Connection Issues
• Windows 11 and Windows 10 Wired Internet Connection Usage and Troubleshooting Guide for the Home
• Frequently Asked Questions (FAQs) about the NIC and Ethernet port on a Dell personal computer

Other Configurations including Ubuntu Linux

• How to troubleshoot Wireless network issues in Ubuntu Linux on your Dell personal computer

Troubleshooting Internet Browser Issues

• Microsoft Edge Help
• Mozilla Firefox Support
• Google Chrome Support
• Safari Support
• Opera Support

See these Dell Knowledge Base articles for related information.

• Which Wireless Networking Adapter is Installed in Your Dell Computer
• Troubleshooting Wireless Networking Issues
• Change the Intel Advanced Wi-Fi Adapter Settings to Improve Slow Performance and Intermittent Connections
• How to Troubleshoot and Resolve any Wired NIC issues with a Desktop personal computer
• How to Identify and Reduce Wireless Signal Interference
• How to Turn the Wireless Devices on a Dell Laptop On and Off
• Frequently Asked Questions (FAQs) about the network adapter and Ethernet port on a Dell personal computer

Is your computer out of warranty? For Out of Warranty support, browse to the Dell.com/support website and enter your Dell Service Tag to view our offers.