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Postup při stahování a instalaci ovladačů pro tiskárnu Dell™ 942 All-In-One - KB Article - 289481

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Sintomas

Download and Install the 942 All-In-One Printer Driver

Table of Contents:

  1. Uninstall the Existing Dell™ Printer Drivers
  2. Download and Install the Inkjet Printer Drivers


Issue 1:Uninstall the Existing Dell™ Printer Drivers

Before reinstalling any printer drivers, it is necessary to remove any printer drivers that were previously installed. Not doing so can cause problems that prevent the computer from communicating with the printer.

To uninstall previous printer drivers:

  1. Turn off the printer.

  2. Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.

  3. When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.

  4. When the Dell Printer Uninstallation window appears, click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)

    After the system restarts, the printer uninstallation process is complete.

SLN149552_cs__1new_note Note:  
  Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.  

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Issue 2:Download and Install the Inkjet Printer Drivers

To download the 942 All-In-One printer driver from support.dell.com, perform the following steps:

  1. Browse to the 942 Download Page.




  • Select the desired Operating System from the drop-down boxes as pictured in Figure 1.


Operating System:     SLN149552_cs__2Driver and downloads question mark
SLN149552_cs__3dropdownleftside
  Windows Vista 32-bit
SLN149552_cs__4drowpdownarrow
Category:     SLN149552_cs__2Driver and downloads question mark
SLN149552_cs__3dropdownleftside
  All
SLN149552_cs__4drowpdownarrow
Figure 1: Drivers and Downloads Drop-Down Selections

SLN149552_cs__1new_note Note:
Click More Filter Options for more choices if needed.






  • Click the Run button.




  • Make sure the box next to Close this dialog box when download completes is unchecked.



  • When the download completes, click Allow or Run.



  • On the Printers: window, click Continue.




  • In the Select the folder where you want to unzip the files to window, click OK.




  • If a message appears asking to overwrite the folder, click Yes to All. If a message appears asking to create a folder, click Yes.




  • In the All files were successfully unzipped window, click OK.




  • Follow the prompts that appear to install the driver.




  • If prompted to restart your system, click OK.
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Produtos afetados

Dell 942 All In One Inkjet Printer
Propriedades do artigo
Número do artigo: 000136126
Tipo de artigo: Solution
Último modificado: 02 set. 2021
Versão:  4
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