Damos-lhe as boas-vindas
Damos-lhe as boas-vindas à Dell
Minha conta
- Efetuar encomendas de forma rápida e fácil
- Ver todas as encomendas e controlar o seu estado de expedição
- Criar e aceder a uma lista dos seus produtos
- Gerencie seus sites, produtos e contatos de nível de produto da Dell EMC usando o Company Administration.
Número do artigo: 000126395
SupportAssist OS Recovery Tools Fail to Install Using SupportAssist
Resumo: Learn more information about how to successfully install SupportAssist OS Recovery Tools after they have failed to install on your computer.
Conteúdo do artigo
Sintomas
SupportAssist OS Recovery Tools fail to install.
Causa
Not applicable
Resolução
SupportAssist OS Recovery Tool
While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.
Note: This issue has been resolved in SupportAssist version 3.8 and newer. Download the latest version of SupportAssist.
The following steps can be used as a resolution to this issue.
- Download the latest version of SupportAssist.
- Reboot your computer.
- Open the Dell SupportAssist for Home PCs application.
- Click Start now on the SupportAssist User Interface (UI).
- SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update under the Get drivers & downloads tile.
- Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
- It now installs successfully.
If you have further questions about this article, contact Dell Technical Support.
Mais informações
Access the Dell SupportAssist OS Recovery Documentation for more information.
Recommended Articles
Here are some recommended articles related to this topic that might be of interest to you.
- Using BIOSConnect to Recover SupportAssist OS Recovery Partition
- Restore your Computer Using SupportAssist OS Recovery
- How to Identify the Dell SupportAssist OS Recovery Version
- Dell SupportAssist for PCs and Tablets: Frequently Asked Questions (FAQ)
- SupportAssist for PCs and Tablets Clean Uninstall and Reinstall
Propriedades do artigo
Produto afetado
SupportAssist for Home PCs, SupportAssist OS Recovery
Data da última publicação
23 jul. 2024
Versão
11
Tipo de artigo
Solution