Dell Precision Tower 5820 Workstation System Guide
Resumo: This article contains a list of articles to use as a guide for the Dell Precision Tower 5820 Workstation as it ships from Dell.
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Sintomas
Getting to know your computer:
A link to the System Manual can be found here:
This section provides links to information about locations of connectors and ports, images of your system, and helps you to get started with your system.
- Visual Guide to your Precision Tower 5820 Workstation
- A Guide to External Ports and Connectors on Dell Systems
- How do I connect a monitor to a Dell System?
CAUTION: Before working on your machine, it is worth considering the following safety information: Safety precautions when working with electrical equipment
Installation Options:
This section covers the supported Operating System reinstallation options for your system.
Microsoft Windows
For information about the various Windows operating system versions click the following link:
Drivers:
This section gives information about drivers and the required order of installation for the various Windows Operating System versions supported on your Dell computer.
Driver Installation Order:
Installing Drivers with the Resource CD/DVD:
Identifying any Drivers not covered in the Install Order:
Ubuntu Linux
For information about Ubuntu Linux on your system, see the following link:
- Frequently Asked Questions about the Ubuntu Linux operating system on your Dell Computer
- How to Install Ubuntu Linux on your Dell Computer
Further information you can also see the Ubuntu Website:
System Backup and Recovery
This section provides information about the Backup and Recovery options for your system.
Unless you specified Recovery Media in your order, your Windows 10 system does not come with a recovery USB Flash Drive or Discs. For information about creating recovery media for your system if there is catastrophic system failure, follow the link below:
- Create Windows 10 Recovery media for your Dell computer
- Create Windows Installation Media for Windows 10 and Windows 8.1 using the Media Creation Tool
Windows Recovery Environment (WinRE)
On factory installed Windows 10 systems, WinRE allows you to restore your system back to the original factory state. For more information see the link below:
Dell Recovery Image of Microsoft Windows
You can also download a recovery image of the Microsoft Windows Operating System customized for your Dell product from the Dell support site.
NOTE: The recovery image contains the version of Windows that came installed on your computer. This download is only available on certain systems.
Further general information about recovering Windows can be found in the following article:
Dell SupportAssist for PCs and Tablets:
SupportAssist previously called My Dell, provides system updates, detects issues, and sends you alerts based on your device, which makes solving and preventing problems easier than ever. This application gives you access to everything you must have to take the guesswork out of maintaining PCs and tablets. For more information and installation instructions, see the following link:
Diagnostics and Error Codes:
This section provides links to articles about diagnostics and the various error messages, beep codes, and Diagnostic LED codes that can help to troubleshoot potential hardware and software issues on your system.
- Using the ePSA or PSA Diagnostics and a Guide to Error Codes
- Diagnostic Indicators for Precision Workstations
- Help With Troubleshooting System Lock Ups or Freezes
- Identify and Troubleshoot Windows Crashes and Restarts caused by Blue Screen (Crash Screen) errors
- How to troubleshoot and resolve system performance issues on Precision Fixed Workstations
You can also use the diagnostics that are on the Dell Support page, this requires Dell System Detect & SupportAssist to be installed on your system. This is performed if you choose to run the diagnostics. You can get to those diagnostics by following the link below:
Hardware:
The section below provides links to articles that contain information about the different hardware on your system. They can help you to troubleshoot any problems that are identified using the above diagnostics. There are also general "How to" articles that can help with tasks, for example like updating the BIOS or upgrading a hard drive.
Audio
- A guide to identifying the source of abnormal noises on a Dell PC
- How to fix problems with speakers emitting unwanted noise
- How to Troubleshoot and Resolve a No Audio issue with a Dell Desktop PC
BIOS and Motherboard
- What is BIOS and How to Check and Update the System Setup or BIOS on Your Dell System
- How to Perform a BIOS or CMOS Reset and/or Clear the NVRAM on your Dell System
- How to resolve a signed BIOS firmware message on a Dell Latitude, Precision or OptiPlex system
Fan and Overheating Issues
- How to troubleshoot an Overheating, Shutdown or Thermal issue on a Dell PC
- A guide to identifying the source of an Abnormal Noise on a Dell PC
Hard Drive Issues
- Links on How to resolve HDD (Hard drive) issues on your Dell computer
- Precision Workstation: RAID Controller Setup
Input Devices Issues
Memory
- How to Troubleshoot and Resolve Memory issues with a Dell Desktop PC
- How to identify if your Dell PC supports the Memory DIMM Isolation diagnostics
- How To Switch NVMe for Precision 5820 and 7820 Tower
Networking, Wi-Fi, Bluetooth
- Dell Networking and Wireless Support Center
- A list of various "How To" Network and Wi-Fi Troubleshooting articles for Dell computers
No POST, No Power
- No Power, No POST, No Boot or No Video issues with your Dell Computer
- Dell Precision 5820, 7820, 7920 Tower and XL Towers Shut Down or Will Not Power Without the Side Cover
Optical Drive
External Ports
- Troubleshooting Ports on your Dell Precision Workstation
- A Guide to the External Ports and Connectors on a Dell Computer
Video Issues
Other Software and Anti-virus:
This section covers the Software that is supported on your system, it also has links to information about Security and Encryption and Anti-Virus.
Software
Your system is shipped with some preinstalled applications and software which are designed to make your life easier. This section contains links to information about these.
To access the Dell Download Center, click the following link:
To access the Dell Application and Software Page click the following link:
Some of the software sold at the time of purchase has to be downloaded once you receive your system.
This is achieved by using Dell Digital Delivery, for more info see the links below:
Anti-virus
To access the Dell Security and Virus Support Page click the following link:
Your system may be preinstalled with an Anti-Virus program, for more information, follow the link below.
For further information about Viruses, Spyware and Malware more information can be found by following the links below:
Causa
No Cause Information is Available.
Resolução
Getting to know your computer:
A link to the System Manual can be found here:
This section provides links to information about locations of connectors and ports, images of your system, and helps you to get started with your system.
- Visual Guide to your Precision Tower 5820 Workstation
- A Guide to External Ports and Connectors on Dell Systems
- How do I connect a monitor to a Dell System?
CAUTION: Before working on your machine, it is worth considering the following safety information: Safety precautions when working with electrical equipment
Installation Options:
This section covers the supported Operating System reinstallation options for your system.
Microsoft Windows
For information about the various Windows operating system versions click the following link:
Drivers:
This section gives information about drivers and the required order of installation for the various Windows Operating System versions supported on your Dell computer.
Driver Installation Order:
Installing Drivers with the Resource CD/DVD:
Identifying any Drivers not covered in the Install Order:
Ubuntu Linux
For information about Ubuntu Linux on your system, see the following link:
- Frequently Asked Questions about the Ubuntu Linux operating system on your Dell Computer
- How to Install Ubuntu Linux on your Dell Computer
Further information you can also see the Ubuntu Website:
System Backup and Recovery
This section provides information about the Backup and Recovery options for your system.
Unless you specified Recovery Media in your order, your Windows 10 system does not come with a recovery USB Flash Drive or Discs. For information about creating recovery media for your system if there is catastrophic system failure, follow the link below:
- Create Windows 10 Recovery media for your Dell computer
- Create Windows Installation Media for Windows 10 and Windows 8.1 using the Media Creation Tool
Windows Recovery Environment (WinRE)
On factory installed Windows 10 systems, WinRE allows you to restore your system back to the original factory state. For more information see the link below:
Dell Recovery Image of Microsoft Windows
You can also download a recovery image of the Microsoft Windows Operating System customized for your Dell product from the Dell support site.
NOTE: The recovery image contains the version of Windows that came installed on your computer. This download is only available on certain systems.
Further general information about recovering Windows can be found in the following article:
Dell SupportAssist for PCs and Tablets:
SupportAssist previously called My Dell, provides system updates, detects issues, and sends you alerts based on your device, which makes solving and preventing problems easier than ever. This application gives you access to everything you must have to take the guesswork out of maintaining PCs and tablets. For more information and installation instructions, see the following link:
Diagnostics and Error Codes:
This section provides links to articles about diagnostics and the various error messages, beep codes, and Diagnostic LED codes that can help to troubleshoot potential hardware and software issues on your system.
- Using the ePSA or PSA Diagnostics and a Guide to Error Codes
- Diagnostic Indicators for Precision Workstations
- Help With Troubleshooting System Lock Ups or Freezes
- Identify and Troubleshoot Windows Crashes and Restarts caused by Blue Screen (Crash Screen) errors
- How to troubleshoot and resolve system performance issues on Precision Fixed Workstations
You can also use the diagnostics that are on the Dell Support page, this requires Dell System Detect & SupportAssist to be installed on your system. This is performed if you choose to run the diagnostics. You can get to those diagnostics by following the link below:
Hardware:
The section below provides links to articles that contain information about the different hardware on your system. They can help you to troubleshoot any problems that are identified using the above diagnostics. There are also general "How to" articles that can help with tasks, for example like updating the BIOS or upgrading a hard drive.
Audio
- A guide to identifying the source of abnormal noises on a Dell PC
- How to fix problems with speakers emitting unwanted noise
- How to Troubleshoot and Resolve a No Audio issue with a Dell Desktop PC
BIOS and Motherboard
- What is BIOS and How to Check and Update the System Setup or BIOS on Your Dell System
- How to Perform a BIOS or CMOS Reset and/or Clear the NVRAM on your Dell System
- How to resolve a signed BIOS firmware message on a Dell Latitude, Precision or OptiPlex system
Fan and Overheating Issues
- How to troubleshoot an Overheating, Shutdown or Thermal issue on a Dell PC
- A guide to identifying the source of an Abnormal Noise on a Dell PC
Hard Drive Issues
- Links on How to resolve HDD (Hard drive) issues on your Dell computer
- Precision Workstation: RAID Controller Setup
Input Devices Issues
Memory
- How to Troubleshoot and Resolve Memory issues with a Dell Desktop PC
- How to identify if your Dell PC supports the Memory DIMM Isolation diagnostics
Networking, Wi-Fi, Bluetooth
- Dell Networking and Wireless Support Center
- A list of various "How To" Network and Wi-Fi Troubleshooting articles for Dell computers
No POST, No Power
Optical Drive
External Ports
- Troubleshooting Ports on your Dell Precision Workstation
- A Guide to the External Ports and Connectors on a Dell Computer
Video Issues
Other Software and Anti-virus:
This section covers the Software that is supported on your system, it also has links to information about Security and Encryption and Anti-Virus.
Software
Your system is shipped with some preinstalled applications and software which are designed to make your life easier. This section contains links to information about these.
To access the Dell Download Center, click the following link:
To access the Dell Application and Software Page click the following link:
Some of the software sold at the time of purchase has to be downloaded once you receive your system.
This is achieved by using Dell Digital Delivery, for more info see the links below:
Anti-virus
To access the Dell Security and Virus Support Page click the following link:
Your system may be preinstalled with an Anti-Virus program, for more information, follow the link below.
For further information about Viruses, Spyware and Malware more information can be found by following the links below:
Mais informações
If you require assistance on a topic not covered in this guide, use the search box at the upper left of this page to find further help on Dell Support pages.
Produtos afetados
Precision 5820 TowerPropriedades do artigo
Número do artigo: 000124289
Tipo de artigo: Solution
Último modificado: 06 dez. 2024
Versão: 16
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