Pular para o conteúdo principal
Sair

Boas-vindas à Dell

Minha conta
  • Faça pedidos de forma rápida e simples
  • Visualize os pedidos e acompanhe o status de envio
  • Crie e acesse uma lista dos seus produtos
  • Gerencie seus sites, produtos e contatos de nível de produto da Dell EMC usando o Company Administration.
Login Crie sua conta Premier login Inscrição no programa de parceria
Fale Conosco

Seus carrinhos no Dell.com

Número do artigo: 000020686

IDPA: How to find basic system information, Serial number, and Service tag

Resumo: This article will guide you to find out Integrated Data Protection Appliance (IDPA) basic information such as IDPA Model, Serial Number, Components Version, IP Address, FQDNs, LDAP, Service Tag Information, and other Information ...

Este artigo pode ter sido traduzido automaticamente. Se você tiver comentários sobre a qualidade dele, conte-nos usando o formulário na parte inferior da página.

Conteúdo do artigo

Instruções

Issue:     
  • How to gather basic system information & details from an IDPA appliance.
Applies to:    
  • All Integrated Data Protection Appliances (IDPA's) 
  • All Software versions
The Appliance Configuration (PDF) file contains the following details:    
  • IDPA Serial Number (Serial Number can also be found on Product Serial Number Tag at the back of an IDPA. The Serial Number has part number beginning with 900-xxx-xxx)
  • PowerEdge Service Tag
  • IDPA Model Number
  • Component Serial Numbers (Avamar, DPA and Data Domain)
  • Component Versions (Avamar, DD, DPSearch, DPA and DPC)
  • FQDN of all components
  • LDAP/AD Information
  • NDMP Accelerator Node Information (if enabled)
  • vCenter Information
  • ESXi Information
  • Site ID
  • Timezone
  • SMTP Server Details
  • SNMP Details
  • IDPA Hostname and IP
Note: The appliance configuration PDF file DOES NOT contain the Dell Service Tag or iDRAC IP (See 'Notes' Section for details relating to Service Tag)

There are two ways to gather this information:   
  • ACM Dashboard (GUI) 
ACM Dashboard:   
  1. Log in to the ACM Dashboard (https://<hostname or IP>:8543/dataprotection/#/dashboard)
  2. Click on the Top-Right Corner PDF Image button to download the "Integrated Data Protection Appliance Configuration" PDF file.
kA5f1000000H0TKCA0_1_0
  • SSH on ACM CLI
SSH on ACM CLI:   
  1. SSH (e.g. via PuTTY) to the ACM Machine
  2. Run the command:    
cat /usr/local/dataprotection/var/configmgr/server_data/config/DataProtectionConfiguration.xml
 

Mais informações

Please refer this video:



Product Serial Number Tag (PSNT):     
The IDPA Serial Number has Part Number beginning with 900-xxx-xxx

kA5f1000000H0TKCA0_3_0

Dell Service Tag:     
The Service Tag can be found in 4 ways:     
  • Plastic Tag on the server
Plastic Pull-Tags on the front of the system
 
kA5f1000000H0TKCA0_3_1
 
as seen here on IDPA 5x00/8x00
  • iDRAC dashboard (GUI)
iDRAC (GUI) Dashboard
 
kA5f1000000H0TKCA0_3_2
  • iDRAC CLI (racadm)
SSH Console

racadm getsvctag

  • In TSR Logs

From TSR logs:    
KB article 524081: Data Domain: How to gather TSR logs on PowerProtect DD3300 | DD6900 | DD9400 | DD9900 | x400 | DP4400  (Only registered Dell Customers can access the content on the article link via Dell.com/support)

kA5f1000000H0TKCA0_3_3

Propriedades do artigo

Produto afetado

Integrated Data Protection Appliance Family

Produto

Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware, Integrated Data Protection Appliance Software

Data da última publicação

12 nov. 2021

Versão

5

Tipo de artigo

How To

Voltar ao início