NOTE: All NetWorker Installations/Upgrades are not to be performed by NetWorker support. If you require assistance performing the upgrade/installing NetWorker software, contact your Dell Site Account Manager or Sales Representative to engage with our Professional Services team. If issues are encountered during installation/upgrade, please contact NetWorker Customer Support Team for assistance.
Pre-Upgrade Steps
sudo /usr/local/avamar/bin/change-passwords
3. Perform a "Server Protection" backup in NetWorker and collect bootstrap details with:
4. Make note of the upgrade history on the NVE:
avi-cli --verbose localhost --password 'ROOT-PASSWORD' --listhistory
5. Create a VMware snapshot of the NVE VM.
6. Before copying any files to the NVE ensure that the NVE has enough space on the / (root) and /data01 partitions by running the following command:
df -Th
A. Large .log files can be moved or purged, to identify large files:
find / -name +1G
B. Use an SCP agent (WinSCP, FileZilla, and so forth) to copy logs off, or Linux mv command to move to another location with more space, optionally logs can be deleted with.
rm -rf /path/to/large/file
c. The /data01 partition can be expanded, following:
Process
1. From a web browser, access the NVE's installation manager: https://NVE_hostname/avi
2. Log in with the root credentials.
3. Go to the Repository tab. Use the Browse.. button to browse and upload the extracted .avp package
Optionally: You can use an SCP agent to copy the downloaded installation package to the NVE's /data01/avamar/repo/packages/ directory.
4. On the SW Upgrades tab, you should see the AVP available for installation.
NOTE: If the package is not shown. Go to the Repository tab and confirm if the package is shown. The package must report a status of Accepted, and state Package is Available.
5. Click Install which initiates the installation process.
6. Enter the admin and root account password in Password Validation tab.
7. Click Continue.
The upgrade may take several minutes to run. The time may vary depending on the size or amount of data on the node. Monitor the installation and respond to any input. The Server is rebooted as part of the workflow. You may be logged out of the Installation Manager. If so log back into the installation manager to continue to monitor progress. Click the Monitor button to get back to the Installation Progress display. Once the Installation is 100% completed, you may log out (Click the folder upper right next to the refresh icon). and disconnect.
The process for applying the NVE operating system Platform Security Rollups is covered separately, see:
NetWorker Virtual Edition (NVE) : How to Install the Platform Security Rollup
See the latest Dell Security Advisory (DSA) under the advisories section of NetWorker Support pages:
https://www.dell.com/support/home/product-support/product/networker/advisories
Installation Failures:
- /space/avamar/var/avi/server_log/avinstaller.log.0
- /space/avamar/var/avi/server_log/aviserver.log.0
- /space/avamar/var/avi/server_log/avitask.log.0
Upgrade and Installation Failures:
When performing upgrades a temporary folder is created using the name of the upgrade package being installed. You can see the temp upgrade directory by running:
ls -l /data01/avamar/repo/temp/. This folder will not exist post upgrade and may be deleted if the upgrade fails and the workflow is closed. To collect these logs, initiate the upgrade and before closing out the failure collect the logs.
- /data01/avamar/repo/temp/*/tmp/workflow.log
- /data01/avamar/repo/temp/*/tmp/err.log
Upgrade history/repository:
- Get output-showing install/upgrade history:
avi-cli --verbose localhost --password 'ROOT-PASSWORD' --listhistory
- List packages currently in the repository:
avi-cli --verbose localhost --password 'ROOT-PASSWORD' --listrepository
- Upgrade logs from previous rollups and upgrades can be found under:
/usr/local/avamar/var/avi/server_data/package_data/
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NetWorker Virtual Edition: Upgrade or Install Failure Log Locations and Collection