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The Microphone Mute LED Indicator is always lit on the Dell C2422HE, C2722DE, and C3422WE Monitors

Samenvatting: The following article provides information about the microphone mute LED indicator on the C2422HE, C2722DE, and C3422WE monitors and why it sits with a constant red light.

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Article content


Symptomen


The microphone mute indicator on the C2422HE, C2722DE, and C3422WE monitors is lit solid red

 

The microphone mute LED indicator on the C2422HE, C2722DE, and C3422WE monitors is a constantly lit red light.

This indicates that the microphone mute is activated. We would only expect this to change when the webcam and microphone module are released from their retracted position within the monitor.


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Oorzaak


Note: The monitors are working as designed.


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Oplossing


The webcam and microphone are disabled whenever the webcam module is retracted. (The pop in position.)

In this retracted state, the microphone mute LED indicator will always light up a static red color.

The monitor is working as we would expect at this point.


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Artikeleigenschappen


Getroffen product

Dell 24 Video Conferencing Monitor I C2422HE, Dell 27 Video Conferencing Monitor I C2722DE, Dell 34 Video Conferencing Curved Monitor I C3422WE

Datum laatst gepubliceerd

14 mei 2021

Versie

2

Artikeltype

Solution