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Artikelnummer: 000125906

Dell USB-C Hub Monitors: MAC Address Pass-Through Not Available with Non-Dell Systems

Samenvatting: The MAC address pass-through feature does not work with non-Dell systems on the U2421HE and U2721DE monitor.

Article content

Symptomen

MAC Address Pass-Through

Dell USB-C hub monitors that come with an integrated Ethernet RJ45 port and the MAC Address pass-through feature, will not work with non-Dell systems. Dell has a proprietary implementation of the MAC Address pass-through feature, which makes it available only when the monitor is used with a Dell system.

Affected monitors:      

  • U2421E
  • U2421HE
  • U2721DE

Oorzaak

MAC Address pass-through is only available when used with a Dell system.

Oplossing

This is working as designed.

For more information about MAC Address pass-through, see KB article 143263: What is MAC Address pass through? 

If you have further questions about this article, contact Dell Technical Support.

Artikeleigenschappen

Getroffen product

Dell U2421HE, Dell U2721DE

Product

Dell U2421HE, Dell U2721DE

Datum laatst gepubliceerd

25 mei 2021

Versie

5

Artikeltype

Solution

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