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Artikelnummer: 000193849

How to Install Adobe Creative Cloud and Adobe Lightroom

Samenvatting: This article discusses how to download and install Adobe Creative Cloud and Adobe Lightroom purchased with a Dell computer.

Dit artikel is mogelijk automatisch vertaald. Als u feedback hebt over de kwaliteit, laat het ons dan weten via het formulier onderaan deze pagina.

Article content

Instructies

Affected Product:

  • Adobe Creative Cloud
  • Adobe Lightroom

Affected Platforms:

  • Windows

Adobe Creative Cloud is a subscription offer that provides a series of video and photo-editing apps. Adobe Lightroom can be installed after completing installation of Adobe Creative Cloud (reference Step 8 of the New Setup process).

Adobe Creative Cloud can be purchased:

  • At the time of select consumer and commercial Dell computers running Windows
    • Software is available in Dell Digital Delivery.
  • Alternatively through https://www.dell.com
    • Software is available through Dell Digital Locker.
Warning: These steps cover only Adobe Creative Cloud that is purchased at the time of the Dell hardware.

Click either New Setup or Reinstall for the appropriate installation directions.

Note: Before downloading and installing Adobe Creative Cloud:

To install the product:

  1. In the Windows Start Menu, search and then click Dell Digital Delivery.

Dell Digital Delivery icon
Figure 1: Dell Digital Delivery icon

  1. In the user interface (UI), click Redeem and then click Copy License Key.

Adobe Creative Cloud in Dell Digital Delivery
Figure 2: Adobe Creative Cloud in Dell Digital Delivery

Note:
  • The 16-digit alphanumeric license key has been omitted from the above screenshot.
    • Adobe references the license key as a redemption code.
  • The Dell Digital Delivery UI reflects the latest version. The user experience of Dell Digital Delivery may differ in legacy versions.
  1. Click Redeem to automatically go to https://redeem.licenses.adobe.com/getserial/ External Link.
  2. Type your Adobe ID or associated Email Address and then click Continue.

Adobe sign in screen
Figure 3: Adobe sign in screen

Note:
  • For account help, reference Solve Adobe Account Sign-in Issues External Link.
  • If this is the first time using an Adobe product, click Create an account.
  • Dell is unable to assist with third-party (Adobe) account issues. Contact the vendor for further assistance.
  1. Enter your redemption code (Step 2) and then click Redeem code.

Redemption Code Validation UI
Figure 4: Redemption Code Validation UI

Note:
Warning: The redemption code (step 2) can only be used once.
  1. On successful redemption, optionally Add payment method or click Remind me later.

Configuring subscription renewal
Figure 5: Configuring subscription renewal

  1. Click Get Started.

Get Started button
Figure 6: Get Started button

  1. Download the appropriate application.

Example application downloads
Figure 7: Example application downloads

Note:
  • The applications that are listed in the screenshot may differ from your subscription offer.
  • The Adobe Creative Cloud app is required to use any other suite app.
Note:
  • An active Adobe Creative Cloud subscription is required to install the product.
  • Subscriptions must be renewed with Adobe directly.
  1. Go to https://www.adobe.com External Link.
  2. In the upper right, click Sign In.

Sign In option
Figure 8: Sign In option

  1. Type your Adobe ID or associated Email Address and then click Continue.

Email address field
Figure 9: Email address field

Note:
  • For issues accessing your Adobe account:
    • Validate the email that was used to setup the Adobe subscription.
    • Dell technical support is unable to validate the email that was associated to the subscription, to protect your privacy.
  • For account help, reference Solve Adobe Account Sign-in Issues External Link.
  1. Type your Password and then click Continue.

Password field
Figure 10: Password field

  1. In the upper right corner, select your user icon and then click View Account.

View Account option
Figure 11: View Account option

Note: The user icon may differ on your profile.
  1. Click Access your apps and services.

Access your apps and services option
Figure 12: Access your apps and services option

  1. Download the appropriate application.

Example application downloads
Figure 13: Example application downloads

Note:
  • The applications that are listed in the screenshot may differ from your subscription offer.
  • The Adobe Creative Cloud app is required to use any other suite app.

Artikeleigenschappen

Datum laatst gepubliceerd

15 mrt. 2024

Versie

10

Artikeltype

How To

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