증상
无症状信息。
원인
无原因信息。
해결
激光和喷墨打印机
- 确保计算机可以访问互联网,并从打印机打印设置报告。有关如何执行此操作的更多信息,请参阅戴尔用户指南/手册中的用户指南。
- 确保门户属性和 IP 地址设置正确。要检查门户属性和IP设置,请执行以下步骤:
- 在“搜索”框中键入控制面板。
- 轻触或单击Control Panel(控制面板)(Windows应用程序)。
- 轻触或单击Devices and Printers(设备和打印机)。
- 轻触并按住或右键单击打印机。
- 轻触或单击Printer Properties(打印机属性)。
- 轻触或单击Ports(端口)。
- 确保打印机列中列出的打印机旁边有复选标记。
- 轻触或单击Configure Port(配置端口)。
- 确保打印机名或 IP 地址:旁的列出项与设置报告上列出的打印机名或 IP 地址相同。
(如果不同,请在配置标准的 TCP/IP 端口监视器窗口中更改打印机名称。)
- 轻触或单击OK(确定)。
- 轻触或单击Close(关闭)。
- 为防止路由器向打印机提供不同的 IP 地址(可能是连接松动),建议您将路由器配置为始终向打印机提供相同的 IP 地址。该过程因路由器而异。请参阅无线路由器文档或联系无线路由器制造商。有关访问路由器的更多信息,请参阅打开路由器的登录页面部分。
- 配置路由器后,关闭打印机电源 1 分钟,然后重新打开。
- 重新启动计算机。
打开路由器的登录页面
- 在桌面屏幕上,轻触并按住或右键单击通知区域(位于右下角)中的网络图标(
或
)。
- 轻触或单击Open Network and Sharing Center(打开网络和共享中心)。
- 轻触或单击窗口右侧的Local Area Connection(本地连接)。
- 单击Details(详细信息)。
- 在IPv4 Default Gateway(IPv4默认网关)右侧找到并记下IP地址。
- 打开Internet浏览器。
- 在地址栏中,键入http://[Default_Gateway_ip_address],其中[Default_Gateway_ip_address]为IPv4默认网关的IP地址(不含括号)。
- 登录路由器。有关一些最常见路由器用户名和密码,请参阅表 1。
表 1:常见无线路由器用户名和密码
제품
Dell 1100 Laser Mono Printer, Dell 1110 Laser Mono Printer, Dell 1125 Multifunctional Laser Printer, Dell 1130 Laser Mono Printer, Dell 1130n Laser Mono Printer, Dell 1133 Laser Mono Printer, Dell 1135n Multifunction Mono Laser Printer
, Dell 1230c Color Laser Printer, Dell 1235cn Color Laser Printer, Dell 1250c Color Laser Printer, Dell 1320c Color Laser Printer, Dell 1350cnw Color Laser Printer, Dell 1355cn/cnw Color Laser Printer, Dell 1600n Multifunction Mono Laser Printer, Dell 1700/n Mono Laser Printer, Dell 1710/n Mono Laser Printer, Dell 1720/dn Mono Laser Printer, Dell 1815dn Multifunction Mono Laser Printer, Dell 2130cn Color Laser Printer, Dell 2135cn Color Laser Printer, Dell 2145cn Multifunction Color Laser Printer, Dell 2150cn/cdn Color Laser Printer, Dell 2155cn/cdn Color Laser Printer, Dell 2230d/dn Mono Laser Printer, Dell 2330d/dn Mono Laser Printer, Dell 2335dn Multifunctional Laser Printer, Dell 2350d/dn Mono Laser Printer, Dell 2355dn Multifunction Mono Laser Printer, Dell 3000cn Color Laser Printer, Dell 3010cn Color Laser Printer, Dell 3100cn Color Laser Printer, Dell 3110cn Color Laser Printer, Dell 3115cn Color Laser Printer, Dell 3130cn Color Laser Printer, Dell 3330dn Mono Laser Printer, Dell 3333/3335dn Mono Laser Printer, Dell 5100cn Color Laser Printer, Dell 5110cn Color Laser Printer, Dell 5130cdn Color Laser Printer, Dell 5200n Mono Laser Printer, Dell 5210n Mono Laser Printer, Dell 5230n/dn Mono Laser Printer, Dell 5310n Mono Laser Printer, Dell 5330dn Workgroup Mono Laser Printer, Dell 5350dn Mono Laser Printer, Dell 5530/dn Mono Laser Printer, Dell 5535dn Mono Laser MFP, Dell 7130cdn Color Laser Printer, Dell 720 Color Printer, Dell 725 Personal Inkjet Printer, Dell 7330dn Mono Laser Printer, Dell 810 All In One Inkjet Printer, Dell A920 All In One Personal Printer, Dell 922 All In One Photo Printer, Dell 924 All-in-One Photo Printer, Dell 926 All In One Inkjet Printer, Dell 928 All In One Inkjet Printer, Dell A940 All In One Personal Printer, Dell 942 All In One Inkjet Printer, Dell 944 All In One Inkjet Printer, Dell 946 All In One Printer, Dell 948 All In One Printer, Dell 948w All In One Photo Printer, Dell A960 All In One Personal Printer, Dell 962 All In One Photo Printer, Dell 964 All In One Photo Printer, Dell 966 All In One Inkjet Printer, Dell 968 All In One Photo Printer, Dell 968w All In One Wireless Photo Printer, Dell B1160 Mono Laser Printer, Dell B1160w Wireless Mono Laser Printer, Dell B1163 Multifunction Mono Laser Printer, Dell B1163/W Multifunction Mono Laser Printer, Dell B1165nfw Multifunction Mono Laser Printer, Dell B1260dn Laser Printer, Dell B1265dfw Multifunction Mono Laser Printer, Dell B1265dnf Mono Laser Printer MFP, Dell B2360d Mono Laser Printer, Dell B2360dn Mono Laser Printer, Dell B2375dfw Mono Multifunction Printer, Dell B2375dnf Mono Multifunction Printer, Dell B3460dn Mono Laser Printer, Dell B3465dn Mono Laser Multifunction Printer, Dell B3465dnf Mono Laser Multifunction Printer, Dell B5460dn Mono Laser Printer, Dell B5465dnf Mono Laser Printer MFP, Dell C1660W Color Laser Printer, Dell C1760NW Color Laser Printer, Dell C1765NF MFP Laser Printer, Dell C1765NFW MFP Laser Printer, Dell C2660dn Color Laser Printer, Dell C2665dnf Color Laser Printer, Dell C3760dn Color Laser Printer, Dell C3760n Color Laser Printer, Dell C3765dnf Color Laser Printer, Dell C5765DN MFP Color Laser Printer, Dell C7765DN MFP Color Laser Printer, Dell E310dw Printer, Dell E514dw Multifunction Printer, Dell E515dn Multifunction Printer, Dell E515dw Multifunction Printer, Dell E525w Color Multifunction Printer, Dell H625cdw Cloud MFP Laser Printer, Dell H815dw Cloud MFP Printer, Dell H825cdw Cloud MFP Laser Printer, Dell J740 Personal Inkjet Printer, Dell M5200 Medium Workgroup Mono Laser Printer, Dell 1125 Mono Laser MFP, Dell P1500 Personal Mono Laser Printer, Dell P513w All In One Photo Printer, Dell P703w All In One Photo Printer, Dell P713w All In One Photo Printer, Dell Ink-Free Printer PZ310, Dell Workgroup Laser Printer S2500/S2500n, Dell S2810dn Smart Printer, Dell S2815dn Smart MFP printer, Dell S2825cdn Smart MFP Laser Printer, Dell S2830dn Smart Printer, Dell Color Smart Printer S3840cdn, Dell Color Smart Multifunction Printer S3845cdn, Dell S5830dn Smart Printer, Dell Color Smart Printer S5840cdn, Dell V105 All In One Inkjet Printer, Dell V305 All In One Inkjet Printer, Dell V305w All In One Wireless Inkjet Printer, Dell V313 All In One Inkjet Printer, Dell V313w All In One Wireless Inkjet Printer, Dell V505 All In One Inkjet Printer, Dell V505w All In One Wireless Inkjet Printer, Dell V515w All In One Wireless Inkjet Printer, Dell V525w All In One Wireless Inkjet Printer, Dell V715w All In One Wireless Inkjet Printer, Dell V725w All In One Wireless Inkjet Printer, Dell W5300 Workgroup Laser Printer
...