How to Use and Troubleshoot the Dell SuperSpeed USB Docking Station D3000
요약: Learn how to setup, use, and troubleshoot Dell SuperSpeed USB Dock D3000. Find information about drivers, setting up multiple monitors and steps to resolve common issues.
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Quick LinksGetting Started with your Dell SuperSpeed USB Dock D3000 Dell SuperSpeed USB Dock D3000 Setup, Specifications and Service Manual Dell Drivers & Downloads |
Dell SuperSpeed USB Dock D3000 links all your electronic devices to your laptop using a single cable that supports USB 3.0. When you connect a supported laptop to the dock, you can gain access to all your peripherals without having to plug each peripheral into the laptop. For example: Peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen monitor
Dell SuperSpeed USB Dock D3000 works with DisplayLink technology that enables docking features over USB. The universal docking solution enables multiple monitors, audio, Ethernet, and other USB peripherals to be connected to PCs through USB.
For help with specifications, setup, connecting an external monitor, troubleshooting common issues, and so on see an expanding section below.
| Computer Connectivity |
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|---|---|
| Video ports |
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| Audio ports |
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| Network ports |
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| USB ports |
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| Connectivity |
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|---|---|
| Operating system |
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Figure 1: Rear view of Dell SuperSpeed USB 3.0 docking station
| 1 | USB 3.0 Connector | 2 | AC Adapter Connector |
| 3 | USB Upstream Connector | 4 | DVI-I Connector |
| 5 | HDMI Connector | 6 | Ethernet Network Connector |
| 7 | USB 2.0 Connector x3 |
Figure 2: Left view of Dell SuperSpeed USB 3.0 docking station
| 1 | Kensington Lock Slot | 2 | USB 2.0 Connector |
Figure 3: Right view of Dell SuperSpeed USB 3.0 docking station
| 1 | USB 3.0 Connector | 2 | Audio Out/Headphone Connector |
| 3 | Audio in/Microphone Connector |
Dell SuperSpeed USB Dock D3000 works with DisplayLink technology that enables docking features over USB. The universal docking solution enables multiple monitors, audio, Ethernet, and other USB peripherals to be connected to PCs through USB.
NOTE: For optimal performance, Dell Technologies recommends updating the BIOS and Chipset driver on your computer before installing the DisplayLink driver for the docking station.
- Download and install the latest DisplayLink driver from the Dell Drivers & Downloads page
- Follow the screen instructions until the installation is complete
- Restart the computer
- Connect all the external devices to the docking station
- Connect the docking station to your computer
Microsoft Windows operating system includes the VGA graphics drivers only. It is recommended for optimum graphics performance that Dell graphics drivers applicable for your computer be installed from the Dell Drivers & Downloads website. It can be found under the "Video" category.
Connect the monitor to the docking station using the HDMI/DisplayPort cable provided with the monitor. Dell SuperSpeed USB Dock D3000 supports up to three monitors when connected to your computer using the USB 3.0 cable. See the Display Resolution Table below for more details about the supported resolution when connecting multiple monitors to the docking station.
To learn more about setting up and troubleshooting issues with multiple monitor setup, see these Dell knowledge-base articles: How to Setup Multiple Monitors or How to Troubleshoot Multiple Monitor Issues
Display resolution
Dell SuperSpeed USB Dock D3000 supports a maximum resolution of 2048 x 1152. The docking station supports up to two displays connected using DVI or HDMI and supports the following full HD resolutions:
- 2048 x 1152
- 1680 x 1050
- 1600 x 1200
- 1920 x 1080
| Symptom | Possible Solution |
|---|---|
| There is no video on the monitor attached to the dock |
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| The video on the attached monitor is distorted or corrupted |
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| The video on the attached monitor is not displaying in extended mode | Change the settings by either:
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| The audio jacks are not functioning |
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| USB ports are not functioning on the docking station |
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| External USB 3.0 Media Card Reader is not detected |
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| High-Bandwidth Digital Content Protection (HDCP) content is not able to display on the attached monitor |
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| Displaylink Driver not able to install | Get the latest driver by:
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| Laptop failed to boot with dock connected |
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| No CD drive and no Internet access for getting the driver |
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| First-time Internet access causing error message |
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| Issue with power adapter |
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| Audio issues when a speaker is connected to the docking station |
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| Unable to access the Internet when the Ethernet cable is connected to the docking station |
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| USB devices are not working when connected to the docking station |
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해당 제품
Latitude, Dell SuperSpeed USB 3.0 Docking Station제품
Mobile Workstations문서 속성
문서 번호: 000126347
문서 유형: How To
마지막 수정 시간: 28 8월 2024
버전: 8
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