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Windows Update KB5012170 May Ask for a BitLocker Recovery Password

概要: A recent Windows Update (KB5012170) causes computers to prompt for the BitLocker Recovery Key upon reboot.

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現象

Windows presents the BitLocker Recovery screen after the KB5012170 update is installed, and the computer reboots (Figure 1).
Windows BitLocker Recovery
Figure 1

Note: Dell and Microsoft support agents DO NOT have access to BitLocker recovery keys. Follow: Where to Look for Your BitLocker Recovery Key (Microsoft.com) This hyperlink is taking you to a website outside of Dell Technologies.

Windows Versions Impacted:

  • Windows 10
  • Windows 11 - Build 21H1 and Higher

原因

Issue with Windows Update KB5012170.

解決方法

Windows Update

Microsoft changed KB5012170 to an optional update on September 20, 2022 and resolved the issue with KB5022905.

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対象製品

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Fixed Workstations, Mobile Workstations