文書番号: 000195915

How to Identify the Version of Dell Digital Delivery

概要: This article discusses how to verify the Dell Digital Delivery product version.

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Dell Digital Delivery provides quick access to software licenses purchased with Dell Windows consumer and commercial computers.

Versioning of Dell Digital Delivery may be needed for:

To identify the version:

Figure 1: (English Only) Task Manager

Note: For Windows 11, reference How to Launch the Windows 11 Task Manager.

Right-click either:
- Legacy: Dell Digital Delivery Windows Services and then Properties
- Modern: Dell.D3.WinSvc and then Properties

Legacy	Modern
Figure 2: (English Only) Legacy Dell Digital Delivery Windows services properties	Figure 3: (English Only) Modern `Dell.D3.WinSvc` properties

In the properties pane, go to the Details tab and then document the Product version.

Legacy	Modern
Figure 4: (English Only) Legacy `DeliveryService` properties	Figure 5: (English Only) Modern `Dell.D3.WinSvc` properties

Note: The Product version in the screenshots may differ from your environment.

Apps and Features
Figure 6: (English Only) Apps & features

In Apps and features, document the product version for either:
- Legacy: Dell Digital Delivery
- Modern: Dell Digital Delivery Services

Legacy	Modern
Figure 7: (English Only) Legacy Dell Digital Delivery	Figure 8: (English Only) Modern Dell Digital Delivery Services

Warning:

If a version mismatch occurs between service (step 3) and application (step 6), then:
- Uninstall Dell Digital Delivery.
- Install Dell Digital Delivery. More information reference How to Download and Install Dell Digital Delivery.

09 2月 2024

How To

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