How To Use the Various LED Indicators on Dell Chromebook Laptops
概要: The following article provides information about what the various LED indicators on Dell Chrome Laptops are telling you.
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手順
What are the LED indicators on the Dell Chromebook laptops telling us?
There are several functions that the LEDs on Chrome laptops carry out.
They do everything from telling you the battery is charging, to there is something wrong with the laptop.
They are used with an application to facilitate communication between teachers and students. The Chrome laptops do not use audible beeps as other laptops might.
Click the appropriate expanding section for your Chromebook model. There is guidance to the function of the LEDs on your Chromebook. There is also help resolving charging issues.
Activity LED
There is no laptop activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 97% |
| White | AC Powered, charge level less than 97%, charging |
| Off | Battery Powered, charge level higher than 10% |
| Off | Battery Powered, charge level less than 10%, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level less than 10%, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
The Chromebook 11 3120 laptop comes with a seven-color Dell Activity LED outside of the LCD back cover. (Which can be used for interactivity between students and teachers.)
| LED Light Status | Chassis LED Light | Description |
|---|---|---|
 |
 |
Raise Hand |
 |
 |
Answer Question |
 |
 |
Discussion |
 |
Seven colors available for preset |
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 97% |
| White | AC Powered, charge level less than 97%, charging |
| Off | Battery Powered, charge level higher than 10% |
| Off | Battery Powered, charge level less than 10%, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level less than 10%, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED Light
The Chromebook 11 3180 laptop comes with a Dell Activity light LED outside of the LCD back cover with seven colors. It can be used for interactivity between students and teachers.
| LED Light Status | Chassis LED Light | Description |
|---|---|---|
 |
 |
Raise Hand |
 |
 |
Answer Question |
 |
 |
Discussion |
 |
Seven colors available for preset |
Status LED Light
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level >Low to Fully charged |
| Off | Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic LED Light
There are no Diagnostic LEDs on this model.
Activity LED
The Chromebook Activity light is on the back of the display cover, as shown below:
The activity LED supports seven colors for the Dell Active Classroom application. To control this, use the DellActivityLight from the Chrome Web Store.
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level >Low to Fully charged |
| Off | Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model.
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level higher than 14% |
| Off | Battery Powered, charge level less than 14%, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level less than 14%, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level higher than 14% |
| Off | Battery Powered, charge level less than 14%, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level less than 14%, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Power Source | LED Behavior | System Power State |
|---|---|---|
| AC Adapter | Solid White | Charging (Full) (S0 - S5) |
| AC Adapter | Solid Amber | Charging (S0 - S5) |
| Battery | Solid White | Discharging (S0) |
| Battery | Breathing White | Discharging (S3) |
| Battery | Off | Discharging (S5) |
| Battery | Blinking Amber | Battery Error (S0 - S5) |
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
The Chromebook 11 3181 laptop comes with a seven-color Dell Activity LED outside of the LCD back cover. (Which can be used for interactivity between students and teachers.)
| LED Light Status | Chassis LED Light | Description |
|---|---|---|
 |
 |
Raise Hand |
 |
 |
Answer Question |
 |
 |
Discussion |
 |
Seven colors available for preset |
Battery Status LED
| Status LED Light | Description |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level >Low to Fully charged |
| Off | Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off |
| Amber | Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Power Source | LED Behavior | System Power State |
|---|---|---|
| AC Adapter | Solid White | Charging (Full) (S0 - S5) |
| AC Adapter | Solid Amber | Charging (S0 - S5) |
| Battery | Solid White | Discharging (S0) |
| Battery | Breathing White | Discharging (S3) |
| Battery | Off | Discharging (S5) |
| Battery | Blinking Amber | Battery Error (S0 - S5) |
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Power Source | LED Behavior | System Power State |
|---|---|---|
| AC Adapter | Solid White | Charging (Full) (S0 - S5) |
| AC Adapter | Solid Amber | Charging (S0 - S5) |
| Battery | Solid White | Discharging (S0) |
| Battery | Breathing White | Discharging (S3) |
| Battery | Off | Discharging (S5) |
| Battery | Blinking Amber | Battery Error (S0 - S5) |
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There is only the Battery Status LED)
Battery Status LED
| Power Source | LED Behavior | System Power State |
|---|---|---|
| AC Adapter | Solid White | Charging (Full) (S0 - S5) |
| AC Adapter | Solid Amber | Charging (S0 - S5) |
| Battery | Solid White | Discharging (S0) |
| Battery | Breathing White | Discharging (S3) |
| Battery | Off | Discharging (S5) |
| Battery | Blinking Amber | Battery Error (S0 - S5) |
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
There are no Diagnostic LEDs on this model.
Activity LED
There is no computer activity LED for this model. (There are only the Power, Diagnostics, and Battery Status LEDs)
Battery Status LED
| LED Behavior | System Power State |
|---|---|
| Off | AC Powered, charge level higher than 96% |
| Solid White | AC Powered, charge level less than 96%, charging |
| Off | Battery Powered, charge level >Low to Fully charged |
| Off | Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off |
| Solid Amber | Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM) |
| Blinking Amber | Battery Error |
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
Note: A two-digit number represents the diagnostic pattern:
- The first group of LED blinks (1 through 9) in amber,
- Followed by a 1.5 second pause with the LED off,
- Then a second group of LED blinks (1 through 9) in white.
- The LEDs go off for three seconds and then repeat.
- Each LED blink takes 0.5 seconds.
| Blinking Pattern | Possible Issue | Suggested Resolution | |
|---|---|---|---|
| Amber | White | ||
|
2
|
1
|
Central Processor Unit (CPU) failure
|
Contact Dell.
|
|
2
|
2
|
System Board failure (included BIOS corruption or Read-Only Memory (ROM) error)
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
2
|
3
|
No Memory or Random-Access Memory (RAM) detected
|
Confirm that the memory module is installed properly.
If the problem persists, test the memory module. |
|
2
|
4
|
Memory or RAM failure
|
Test the memory module.
|
|
2
|
5
|
Invalid memory installed
|
Test the memory module.
|
|
2
|
6
|
System board, Chipset Error, Clock failure, Gate A20 failure, Super I/O failure, Keyboard controller failure
|
Contact Dell.
|
|
2
|
7
|
Liquid Crystal Display (LCD) failure
|
Contact Dell.
|
|
2
|
8
|
LCD Power rail failure
|
Contact Dell.
|
|
3
|
1
|
Real-Time Clock (RTC) power failure
|
Swap out the CMOS battery.
|
|
3
|
2
|
Peripheral Component Interconnect (PCI) or Video card or chip failure
|
Contact Dell.
|
|
3
|
3
|
BIOS Recovery image not found
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
3
|
4
|
BIOS Recovery image found but invalid
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
3
|
5
|
Embedded Controller (EC) ran into power sequencing failure
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
3
|
6
|
Flash corruption detected by System Basic Input-Output System (SBIOS)
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
3
|
7
|
Time-out waiting on Management Engine (ME) to reply to Host Embedded Controller Interface (HECI) message
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
Activity LED
There is no computer activity LED for this model. (There are only Power and Bi-color Battery Status LEDs.)
Battery Status LED
Note: The computer does not shut down when displaying Diagnostic Error Codes. Which always supersedes any other use of the Power or Battery LED. Battery codes for Low Battery or Battery Failure situations are not be displayed when Diagnostic Error Codes are being displayed on a laptop.
- S0 (ON)—System is turned on.
- S3 (Sleep)—System is in a sleep state.
- S5 (OFF)—The computer is in a shutdown state.
Diagnostic Status LEDs
Note: A two-digit number represents the diagnostic pattern:
- The first group of LED blinks (1 through 9) in amber,
- Followed by a 1.5 second pause with the LED off,
- Then a second group of LED blinks (1 through 9) in white.
- The LEDs go off for three seconds and then repeat.
- Each LED blink takes 0.5 seconds.
| Blinking Pattern | Possible Issue | Suggested Resolution | |
|---|---|---|---|
| Amber | White | ||
|
2
|
1
|
CPU failure
|
Contact Dell.
|
|
2
|
2
|
System Board failure (included BIOS corruption or ROM error)
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
2
|
3
|
No Memory/ RAM detected
|
Confirm that the memory module is installed properly.
If the problem persists, test the memory module. |
|
2
|
4
|
Memory/RAM failure
|
Test the memory module.
|
|
2
|
5
|
Invalid memory installed
|
Test the memory module.
|
|
2
|
6
|
System board, Chipset Error, Clock failure, Gate A20 failure, Super I/O failure, or Keyboard controller failure
|
Contact Dell.
|
|
2
|
7
|
LCD failure
|
Contact Dell.
|
|
2
|
8
|
LCD Power rail failure
|
Contact Dell.
|
|
3
|
1
|
RTC power failure
|
Swap out the CMOS battery.
|
|
3
|
2
|
PCI or Video card or chip failure
|
Contact Dell.
|
|
3
|
3
|
BIOS Recovery image not found
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
|
3
|
4
|
BIOS Recovery image found but invalid
|
Flash latest BIOS version.
If the problem persists, contact Dell. |
対象製品
Chromebook, Chromebook 11, Chromebook 3100 2-in-1, ChromeBook 3100, Chromebook 3120 (End of Life), Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190, Chromebook 13 3380, Chromebook 7310, ChromeBook 3400
, Inspiron Chromebook 11 3181, Inspiron Chromebook 11 3181 2-in-1, Inspiron Chromebook 7486, Latitude 5300 2-in-1 Chromebook, Latitude 5400 Chromebook
...
文書のプロパティ
文書番号: 000139067
文書の種類: How To
最終更新: 15 7月 2024
バージョン: 6
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