Secured Component Verification (SCV) on Cloud or on Device allows organizations to confidently deploy new Dell computers knowing that critical components are matched exactly with the configuration that left the factory.
Affected Products:
- Dell Trusted Device
- Secured Component Verification
Affected Operating Systems:
Key Benefits:
- Secured Component Verification provides digital proof and supply chain security by ensuring that the Dell computer hardware components ordered match the components that were manufactured and assembled in the factory.
- Enhance IT security: Align your security standards with Zero Trust principles and other emerging industry guidelines to meet the most demanding requirements for secure IT infrastructure.
- Improve IT security operations: Add SCV to your standard operating procedures for deployment for a low-touch, low risk enhancement that ultimately secures your overall IT security operations.
Note:
- The Secured Component Verification (on Cloud) service is good for 30 days from receipt, or until the hardware components change, or hardware settings are changed (whichever comes first).
- If you are using a Value-Added Reseller (VAR) to take receipt and set up your devices, the 30-day timeframe applies to the VAR, and Dell Technologies is not responsible for component verification once it leaves the VAR on its way to the end user.
- Secured Component Verification on Cloud and on Device are licensed products.
Secured Component Verification Products
There are two Secured Component Verification products. Details regarding each product are provided below:
Secured Component Verification (on Cloud) Off-Host Solution
An inventory certificate is created and stored in Dell’s off-host secure cloud environment. This certificate can be used to confirm the hardware component authenticity.
Validation method:
- Deploy SupportAssist for Business and the Dell Trusted Device (DTD) Notification agent on the endpoint
- View validation status using the online portal (TechDirect) for retrieval verification status
Secured Component Verification (on Device) On-Host Solution
An inventory certificate is generated and stored on the Dell device that confirms the authenticity of the installed hardware components.
Note: Secured Component Verification (on Device) is not further discussed in this article. For more information, contact your Dell Sales Representative.
How Secured Component Verification (on Cloud) Works
Once a customer places an order for a computer with SCV, the product is built, computer component data is collected and encrypted, and this information generates a platform certificate that is created and signed at the factory. The digital certificate is stored either on the local drive or in a secure Dell cloud for delivery to the customers. Upon receipt, the customer can validate the components delivered to the certificate. This process ensures that what the customer ordered is what they received and is free of tampering. The image below illustrates the general secure supply-chain workflow. The SCV alerting of unexpected hardware changes occurs in the Validate phase.
Alerting for the status of the Secured Component Verification (on Cloud) inventory verification can be observed in different consoles. This depends on how the fleet of endpoints is managed.
The Windows Event viewer on the endpoint where Dell Trusted Device is installed. The location of the Secured Component Verification (on Cloud) logs is:
Event Viewer
- Applications and Services Logs
- Dell
Statuses of Windows events for Secured Component Verification (on Cloud)
Action |
Level |
Event ID |
Task Category |
Verification Success |
Informational |
41 |
9 |
Verification Failed |
Informational |
41 |
9 |
Server Internal Error Network Error |
Error |
43 |
9 |
Unsupported Platform |
Warning |
42 |
9 |
- If SupportAssist TechDirect is being used to manage the fleet of endpoints, Dell Trusted Device can be deployed with SupportAssist. This allows the SCV data to be shown in the SupportAssist TechDirect console as part of the fleet overview, with extra endpoint details available.
- If Microsoft Intune manages the fleet of endpoints, then there are Dell Trusted Device PowerShell scripts that can be implemented as Intune Compliance Policy. For more information, reference the latest Dell Trusted Device and Microsoft Intune Quick Start Guide from Support for Trusted Device Documentation.
Supported Platforms for Secured Component Verification (on Cloud)
All commercial platforms are supported, including commercial line XPS.
Note: Secured Component Verification (on Cloud) is not supported on Chromebooks or Thin Clients. For assistance with selecting the right platform for the appropriate SCV solution, contact your Dell Sales Representative.
Supported Platforms for Secured Component Verification (on Device)
Latitude
- Latitude 5340
- Latitude 5350
- Latitude 5430 Rugged
- Latitude 5440
- Latitude 5450
- Latitude 5540
- Latitude 5550
- Latitude 7030 Rugged Extreme Tablet
- Latitude 7214 Rugged Extreme
- Latitude 7220 Rugged Extreme Tablet
- Latitude 7230 Rugged Extreme Tablet
- Latitude 7320 Detachable
- Latitude 7330 Rugged Extreme
- Latitude 7340
- Latitude 7350
- Latitude 7350 Detachable
- Latitude 7440
- Latitude 7450
- Latitude 7640
- Latitude 7650
- Latitude 9450 2-in-1
OptiPlex
- OptiPlex 7000 XE Micro
- OptiPlex All-in-One 7410
- OptiPlex All-in-One Plus 7410
- OptiPlex All-in-One 7420
- OptiPlex All-in-One Plus 7420
- OptiPlex Micro 7010
- OptiPlex Micro Plus 7010
- OptiPlex Micro 7020
- OptiPlex Micro Plus 7020
- OptiPlex Small Form Factor 7010
- OptiPlex Small Form Factor Plus 7010
- OptiPlex Small Form Factor 7020
- OptiPlex Small Form Factor Plus 7020
- OptiPlex Tower 7010
- OptiPlex Tower Plus 7010
- OptiPlex Tower 7020
- OptiPlex Tower Plus 7020
- OptiPlex XE4
- OptiPlex XE4 OEM-Ready
Precision
- Mobile Precision 3591
- Mobile Precision 5690
- Precision 3260 Compact
- Precision 3260 XE Compact
- Precision 3280 Compact
- Precision 3280 XE Compact
- Precision 3460 Small Form Factor
- Precision 3460 XE Small Form Factor
- Precision 3480
- Precision 3490
- Precision 3580
- Precision 3581
- Precision 3590
- Precision 3660 Tower
- Precision 3660 XE Tower
- Precision 3680 Tower
- Precision 3680 XE Tower
- Precision 3930 XL Rack
- Precision 5480
- Precision 5490
- Precision 5680
- Precision 5820 Tower
- Precision 5860 Tower
- Precision 5860 XL Tower
- Precision 7680
- Precision 7780
- Precision 7820 Tower
- Precision 7865 Tower
- Precision 7875 Tower
- Precision 7875 XL Tower
- Precision 7920 Rack
- Precision 7920 Tower
- Precision 7960 Rack
- Precision 7960 Tower
- Precision 7960 XL Rack
- Precision 7960 XL Tower
Note: Secured Component Verification (on Device) is supported only on Trade Agreement Act (TAA) platforms. For assistance with selecting the right platform for the appropriate SCV solution, contact your Dell Sales Representative.