Windows Update KB5025885 Prevents Reinstallation of Microsoft Windows

Applies to: Windows client and server media

Beginning May 9, 2023, Microsoft began pushing monthly updates (Latest Cumulative Updates - LCUs) containing changes in accordance with KB5025885 to all impacted devices in the Initial Deployment Phase of this fix. These updates are critical or automatic, and Windows automatically consumes and installs the updates. The features that could cause breakage are currently deployed as disabled.

There is no impact until Microsoft enters the Enforcement Phase or until the user enables the feature following all the mitigations in KB5025885. Only after the applying the third mitigation, all OSRI media that have been created prior to the policy update becomes unbootable including:

• Recovery media and ISOs (including Dell SupportAssist OSRI, SupportAssist USB media, SupportAssist OS streaming through BIOSConnect)
• Windows backups created before the update were installed
• Windows Recovery
• Windows PE
• Push-Button Reset
• Windows Deployment Service (WDS)
• Microsoft Deployment Toolkit (MDT)
• HTTPS Boot
• Official Windows media from Microsoft
  • Media Creation Tool
  • Volume Licensing or Visual Studio subscription downloads
• USB Media

Dell is following the guidance of KB5025885 and is in the Evaluation/Deployment phases around the tools it owns in preparation for the Enforcement phase.

For full mitigation see Microsoft Security Advisor KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932

What happens when I do not update the policy?

Existing OSRI media and Windows Backups continue to work.

When will Dell and Microsoft provide updated OSRI images or media?

Dell is actively working on updating OSRI media. We update this article as we progress, and updated images become available.

Can I revert the policy update in order to use OSRI media and Windows Backups?

No.

Can I disable Secure Boot to use OSRI media?

Dell does not recommend reducing the security posture of a device. However, you could see the Recovery procedure in KB5025885 to enable booting external media.

What error message will I see when the OSRI media fails to boot?

Windows Boot Manager may stop the boot process with error 0xC0000428: Windows cannot verify the digital signature when OSRI was performed from media.

Windows may stop with error 0xC0e90002 when Windows Recovery (WinRE) is invoked.

How can I verify that the revocation was activated?

1. Open Event Viewer.
   • Windows versions with the Start menu:
     • Choose Start menu > Control Panel > Administrative Tools > Event Viewer.
   • Windows versions with the Start screen:
     • Open Search and type eventvwr to find the Event Viewer.
2. Click Windows Logs.
3. Click System.
4. Click the Find button on the right side of the screen. A window opens.
5. Type either Secure boot or dbx.
6. If renovation is installed, it shows "Secure Boot Dbx update applied successfully". If not, then it is safe to do OSRI using your preferred method.
   

If the revocation is installed, operating system reinstall media may not work.