The Hynix SC308 is intermittently failing to resume from sleep, or suspend mode, and a hard shut-down and restart is required to recover from this. This fault is typically seen as either the computer stops responding or reports no bootable device found.
The Dell storage team and Hynix have created firmware which fixes the SSD problem.
Troubleshooting Steps:
Do your symptoms, and hardware match this issue?
No, search online for an article that does match your issue.
Yes, carry on with these instructions.
Download the Firmware fix from the file that is linked above or follow the instructions below to get the latest available file.
Go to the Dell Support Site.
Enter your Service Tag or select your Model Type from the list.
Select Drivers and Downloads.
Ensure that the correct Operating System is selected.
Locate the file in Serial ATA, download it and run the firmware file.
Is the issue resolved?
No, then contact us and reference this article ID.
Yes, then the problem is resolved.