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Resolve Alienware FX Lighting Issues

Résumé: This article provides information to resolve common Alienware FX lighting issues.

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Symptômes

Alienware FX is an application that is integrated into the Alienware Command Center that allows you to control the lighting on the chassis, keyboard, and mouse of Alienware products.

Follow the steps outlined in this article when you are having issues controlling the lighting on your Alienware device.

Cause

Updating the Alienware Command Center to the latest version resolves many issues. The latest version is available from the Dell Drivers & Downloads site.

Learn more about How to Download and Install Dell Drivers.

Résolution

The Alienware Command Center may stop behaving as expected after a recent software or hardware change, for example a Windows or Driver update. If this happens, it is recommended to:
  1. Ensure that the computer has been shut down and then turned on since any recent software or hardware change.
  2. Update the computer BIOS to the latest version from the Dell Drivers & Downloads site.
    For more information about Dell BIOS Updates
  3. Uninstall and reinstall the Alienware Command Center Software. Learn How to Remove and Reinstall the Alienware Command Center.

    How to Uninstall the Alienware Command Center

    Duration: 03:45
    When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Dimmed or No Lights

  1. Open the Alienware Command Center application.
  2. Select the FX tab.
  3. Ensure that GO DIM and GO DARK are not turned on.
  4. Uninstall and reinstall the Alienware Command Center Software as per the instructions on our article How to Remove and Reinstall the Alienware Command Center.

    Alienware: How to Uninstall the Alienware Command Center

    Duration: 03:45
    When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Informations supplémentaires

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Produits concernés

Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware 7.1 Gaming Headset | AW510H, Alienware Stereo Gaming Headset | AW310H, Alienware Mechanical Gaming Keyboard | AW310K , Alienware RGB Mechanical Gaming Keyboard | AW410K, Alienware Tenkeyless Gaming Keyboard | AW420K, Alienware Low-Profile RGB Mechanical Gaming Keyboard | AW510K, Alienware Wireless Gaming Mouse | AW310M, Alienware RGB Gaming Mouse | AW510M, Alienware Wired/Wireless Gaming Mouse | AW610M, Alienware Tri-Mode Wireless Gaming Mouse | AW720M, Alienware Elite Gaming Mouse - AW959, Alienware Palm Rest – AW168, Alienware Pro Gaming Keyboard – AW768, Alienware Wireless Gaming Headset AW988, Alienware, Alienware, Alienware Tri-Mode Wireless Gaming Headset | AW920H, Alienware Wired Gaming Mouse | AW320M, Alienware Dual Mode Wireless Gaming Headset | AW720H, Alienware Wireless Gaming Mouse | AW620M ...