Driver Installation Guide for Dell Docking Station WD15
Résumé: Find information about how to download and install device drivers for the Dell Docking Station WD15 on a PC. Installing or updating the drivers to the latest version ensures optimal performance of the docking station. ...
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Résolution
The Dell Docking Station WD15 is a device that links all your electronic devices to your PC using a USB-C cable interface. Connecting the PC to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the PC.
Dell recommends installing the following BIOS, firmware, and drivers step by step in the prescribed order to ensure optimal performance.
Search for the model name or enter the Service Tag of your PC on the Dell Drivers & Downloads page. Select the Operating System to view all available updates for your PC.
- Flash the latest Basic Input/Output PC (BIOS) available for the PC. This is posted under the "BIOS" section.
- Restart the PC.
- Install the Intel Thunderbolt Controller Driver available for the PC. This is posted under the "Chipset" section.
Note: This applies to the PC that has a Thunderbolt 3 (USB-C) port.
- Install the Intel Thunderbolt 3 Firmware Update available for the PC. This is posted under the "Chipset" section.
Note: This applies to the PC that has a Thunderbolt 3 (USB-C) port.
- Install the Intel HD Graphics Driver available for the PC. This is posted under the "Video" section.
- Install the RealTek USB GBE Ethernet Controller Driver available for the PC. This is posted under the "Docks & Stands" section.
- Install the RealTek USB Audio Driver for the Dell Thunderbolt™ Dock and Dell Dock available for the PC. This is posted under the "Docks & Stands" section.
- Restart the PC.
- After the software update process completes, connect the AC adapter to the WD15 dock first, and then attach the USB-C cable to the PC and update the Dell Dock firmware before using the docking station.
Dell highly recommends the following applications to automate the installation of BIOS, driver, and critical updates specific to your PC and docking station. These applications are available to download on the Dell Drivers & Downloads page.
- The Dell Update application is supported on Dell XPS laptops and Dell Venue
- The Dell Command | Update application is supported on Dell Precision, XPS, and Latitude laptops.
Dell Docking Station WD15 setup requirement: First, connect the AC adapter to your Dell Docking Station WD15 and then attach the USB-C cable to your PC.
- Download the Dell Wired Dock (WD15) Firmware Update Utility under the "Docks & Stands" section to your local drive and run the .exe file as administrator. You must uncheck the box "Show all Drivers for Service Tag XXXXXXX" in order to see the firmware.
- Click the OK to complete the component update on Windows OS and the PC will reboot into a preboot environment to update the rest firmware components. (See Figures 1 - 6)
Figure 1: - Dock Firmware update setup screen
Figure 2: - Dock Firmware Initialization
Figure 3: - Dock Firmware update in progress
Figure 4: - Dock Firmware PC reboot notification
Figure 5: - Dock Firmware progress after first reboot
Figure 6: - Dock Firmware update had completed. - After all the firmware components are updated, your PC will reboot to Windows OS.
- Disconnect your Dell Docking Station WD15 from the PC and remove AC adapter from the docking station.
- Connect the AC adapter back to your Dell Docking Station WD15 and then attach the USB-C cable to your PC.