Support for OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin
Dell OpenManage Enterprise CloudIQ plugin (soon to be renamed to APEX AIOps Infrastructure Observability plugin ) enables you to configure connectivity between OpenManage Enterprise console and APEX AIOps Infrastructure Observability (formerly CloudIQ). AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report and action.
Résumé:
Dell OpenManage Enterprise CloudIQ plugin (soon to be renamed to APEX AIOps Infrastructure Observability plugin ) enables you to configure connectivity between OpenManage Enterprise
console and APEX AIOps Infrastructure Observability (formerly CloudIQ). AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report and action.
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Dell APEX AIOps Infrastructure Observability For PowerEdge Customers
Features include
The plugin provides the delivery of PowerEdge configuration, status, and telemetry data by Dell OpenManage Enterprise (OME) into APEX AIOps Infrastructure Observability
Connection of multiple instances of OME to a single AIOps Observability instance for a global view
Visualization of server telemetry including key performance, environmental, and power metrics
Display of heath, hardware inventory, firmware inventory, alerts, performance, and warranty status
Suggested actions to recover server health
Creation and automatic audit of security policies based on Dell best practice
Highlight relevant CVEs
Detection of anomaly server behavior based on historic data
Report existing deployed firmware versions and managed deployment of firmware updates
Carbon emissions reporting, tending and forecasting
Customizable reports
AIOps Infrastructure Observability is a Cloud-based AIOps management application using predictive analytics and machine learning so customers can take quick action and simplify management of data center infrastructure. AIOps Observability supports a broad range of Dell Technologies products, including PowerEdge servers. Lean more APEX AIOps Observability solution page / APEX AIOps infrastructure observability product brief
Features and Benefits of OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin
AIOps Observability integrates data from all your OME consoles for enterprise-wide proactive monitoring and faster time-to-resolution Transfers data collected from each servers iDRAC by OME including Performance metrics include CPU usage, memory usage, I/O usage, system usage, CPU temperatures, airflows, and power consumption Periodic sync of alerts and health information from OpenManage Enterprise
Enhancements to Dell OpenManage Enterprise AIOps Observability
OpenManage Enterprise CloudIQ Plugin is required for connectivity to AIOps Observability.
New Features in OpenManage Enterprise CloudIQ Plugin 2.1
Opt out of sending the device IP address and hostname to AIOps Observability
Support for Dell XC appliances
New Features in OpenManage Enterprise CloudIQ Plugin 2.0
Streamlined onboarding
AIOps Observability Plugin is installed with OME as default
New Features in OpenManage Enterprise CloudIQ Plugin 1.2
Backup and Restore support enabled
Remote Management support enabled
User roles security enhancements
newly release server support
New Features in OpenManage Enterprise CloudIQ Plugin 1.1
Cyber-security data collection
New Features in OpenManage Enterprise CloudIQ Plugin 1.0
Initial release
Enables cloud-based monitoring for your Dell infrastructure
Ability to add one or more device groups to the set of groups monitored by CloudIQ
Automatic upload of new devices when they get added to CloudIQ plugin managed groups
Provides proactive inputs (Health, Inventory, Alerts, and Telemetry data of managed devices), which enable quick action and efficient management of Dell devices
Licensing for Dell OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin
Use of AIOps Observability is free. Server telemetry including system performance data, power consumption and temperature require an iDRAC Enterprise license or OpenManage Enterprise Advanced. Use of additional telemetry such as FC port statistics or GPU statistics data requires iDRAC Data Centre license is installed on the target server. The iDRAC Enterprise/data center license and OpenManage Enterprise Advanced license are perpetual licenses that are valid for the life of a server, and can be bound to the Service Tag of only one server at a time. To view the list of devices and their licenses, select OpenManage Enterprise > Monitor > Reports > License Report, and then click Run.
Download and install of OpenManage Enterprise APEX AIOps Infrastructure ObservabilityPlugin
AIOps Observability Plugin is a plugin for the Dell OpenManage Enterprise (minimum version 3.7). To download and install or upgrade this extension:
Note: Ensure use of Dell OpenManage Enterprise version 3.9 or newer.
Launch Dell OpenManage Enterprise
In Applications Settings, click Console and Plugins. The Console and Plugin page is displayed.
In the Plugin section, click Install. The Install plugin page is displayed.
Select the APEX AIOps Infrastructure Observability plug-in from the menu of supported Console and Extensions for the installed version of OpenManage Enterprise. Review the list of prerequisites.
Click Download plugin. The plugin is downloaded, and the status of the plugin is updated to Downloaded on the Console and Plugins page.
In the Install Details page, click Install plugin.
Review the agreement and then click the Accept option.
The details of the number of users who are logged in to OpenManage Enterprise, tasks in progress, and schedule jobs are displayed in the confirmation window. To confirm the installation, select the I agree that I have captured a snapshot of the OpenManage Enterprise appliance prior to performing a plugin action. option, and then click Confirm Install.
OpenManage Enterprise CloudIQ Plugin: Setup, Collection Details, and Troubleshooting
November 2023
29 page white paper
This white paper describes setup of the OpenManage Enterprise CloudIQ plugin to enable periodic streaming of the inventory, health, alerts, and metrics of the monitored devices to CloudIQ, the cloud-based proactive monitoring and predictive analytics application for Dell Technologies infrastructure products. This white paper covers the basics of the data streamed from customer devices to Dell Private Cloud hosted CloudIQ and troubleshooting for common fault scenarios.
Harden Your Server Cybersecurity With APEX AIOps Infrastructure Observability Cybersecurity
July 2024
6 page white paper
This white paper covers APEX AIOps Observability enhancements for cybersecurity including enabling configuration policies based on server configuration best practices, flagging relevant CVEs, and highlighting then deploying the latest applicable firmware updates.
Apex AIOps Infrastructure Observability Provides Data Driven Server Management Decisions
July 2024
Four page white paper
APEX AIOps Infrastructure Observability for PowerEdge provides a single easy-to-use portal to view the health and information of Dell servers. AIOps Observability’s powerful reporting backend enables customers to visualize and analyze server performance data. Key hardware metrics are collected, regardless of operating system, and applications installed. Beyond reporting current server performance data, AIOps Observability’s historical seasonality and anomaly detection accelerates issue detection and resolution for customers.