Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products

Symantec Endpoint Encryption and Samsung Self-Encrypting, Solid State Drives (SED)

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.

Symptômes

 
Article Summary: This article contains information regarding incompatibility between Symantec Endpoint Encryption and Samsung Self-Encrypting, Solid State Drives (SED).





  

 Symantec Endpoint Encryption and Samsung Solid State Drive Compatibility 

    

You may notice that you are unable to encrypt a Samsung self-encrypting (SED), solid state drive (SSD) using Symantec Endpoint Encryption. After installing the Symantec software and rebooting the system, the Symantec console identified the SED storage volume with the notification: "Partitions not managed by SEE." The option to encrypt the selected partition is grayed out.

The Symantec Endpoint Encryption manager console will recognize the volume and provide reporting on it, but it will not manage the accessibility or encryption of the drive, since the drive is already encrypted. Additionally, the SED cannot be remotely managed or accessed by Symantec PGP.

SLN289017_en_US__1new_notice Notice:
Please note that while a self-encrypted hard drive is always encrypting data, the information is not secure until you configure the drive and add a password.


For more information about Samsung SSDs and Endpoint Encryption, please see the Symantec Endpoint Encryption Full Disk should support Samsung SSD OPAL Hard Drive feature request on the Symantec website.



Click the button below to Tweet feedback or request assistance on anything in the above article.

Propriétés de l’article
Numéro d’article: 000178733
Type d’article: Solution
Dernière modification: 20 Nov 2020
Version:  2
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.