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How to Manually Back Up Encryption Keys in Dell Encryption Personal

Résumé: Encryption keys for Dell Encryption Personal and Dell Data Protection Personal Edition may be manually backed up by following these instructions.

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.
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Symptômes

This article provides information about how to manually back up encryption keys (also known as escrowing the keys) in Dell Encryption Personal (formerly Dell Data Protection | Personal Edition).

Affected Products:

  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

Cause

Not applicable

Résolution

Click the appropriate client version for specific steps to backup the encryption keys. For more information about versioning, reference How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version.

Note:
  • To successfully backup keys, Dell Encryption Personal requires a storage device (outside of the endpoint with Dell Encryption Personal installed).
  • The Encryption Administrator Password is required to backup the keys.
  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Encryption icon and then select Open Dell Encryption.

Open Dell Encryption

  1. Click the key icon in the upper right.

Key icon

  1. From the Backup keys and critical recovery data menu:
    1. Check Specify alternate location to create recovery program.
    2. Click to Browse to a secondary storage device.
    3. Optionally, check Remember this location for future backups.
    4. Populate the Encryption Administrator Password.
    5. Click OK.

Configure backup

  1. The key icon (Step 2) displays a green ! icon beside it upon completion of the backup.

Green key icon

  1. The LSARecovery_[NAME] appears in the location chosen (Step 4).

Backup

Note: [NAME] = Name of the endpoint
  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Data Protection | Encryption icon and then select Open Dell Data Protection | Encryption.

Open Dell Data Protection Encryption

  1. Click the key icon in the upper right.

Key icon

  1. From the Backup keys and critical recovery data menu:
    1. Check Specify alternate location to create recovery program.
    2. Click to Browse to a secondary storage device.
    3. Optionally, check Remember this location for future backups.
    4. Populate the Encryption Administrator Password.
    5. Click OK.

Configure backup

  1. The key icon (Step 2) displays a green ! icon beside it upon completion of the backup.

Green key icon

  1. The LSARecovery_[NAME] appears in the location chosen (Step 4).

Backup

Note: [NAME] = Name of the endpoint
  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Data Protection | Encryption icon and then select Open Dell Data Protection | Encryption.

Open Dell Data Protection Encryption

  1. Click the key icon in the upper right.

Key icon

  1. From the Backup keys and critical recovery data menu:
    1. Check Specify alternate location to create recovery program.
    2. Click to Browse to a secondary storage device.
    3. Populate the Encryption Administrator Password.
    4. Click OK.

Configure backup

  1. The key icon (Step 2) displays a green ! icon beside it upon completion of the backup.

Green key icon

  1. The LSARecovery_[NAME] appears in the location chosen (Step 4).

Backup

Note: [NAME] = Name of the endpoint

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Informations supplémentaires

 

Vidéos

 

Produits concernés

Dell Encryption
Propriétés de l’article
Numéro d’article: 000126842
Type d’article: Solution
Dernière modification: 24 oct. 2023
Version:  9
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