How to Install Adobe Creative Cloud, Adobe Express Premium, and Adobe Lightroom
Résumé: This article discusses how to download and install Adobe Creative Cloud, Adobe Express Premium, or Adobe Lightroom purchased with a Dell computer.
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Instructions
Affected Product:
- Adobe Creative Cloud
- Adobe Express Premium
- Adobe Lightroom
Affected Platforms:
- Windows
Adobe Creative Cloud is a subscription offer that provides a series of video and photo-editing apps. Both Adobe Lightroom and Adobe Express Premium can be installed after completing installation of Adobe Creative Cloud (reference Step 8 of the New Setup process).
Adobe Creative Cloud can be purchased:
- At the time of select consumer and commercial Dell computers running Windows
- Software is available in Dell Digital Delivery.
- Alternatively, through https://www.dell.com
- Software is available through Dell Digital Locker.
Warning: These steps cover only Adobe Creative Cloud that is purchased at the time of the Dell hardware.
Click either New Setup or Reinstall for the appropriate installation directions.
Note: Before downloading and installing Adobe Creative Cloud:
- Log in to Windows with an account with administrator privileges.
- Download and install Dell Digital Delivery.
- For more information, reference How to Download and Install Dell Digital Delivery.
- In the Windows Start Menu, search and then click Dell Digital Delivery.
- In the user interface (UI), click Redeem and then click Copy License Key.
Note:- The 16-digit alphanumeric license key has been omitted from the above screenshot.
- Adobe references the license key as a redemption code.
- The Dell Digital Delivery UI reflects the latest version. The user experience of Dell Digital Delivery may differ in legacy versions.
- To download the latest version, reference How to Download and Install Dell Digital Delivery.
- The 16-digit alphanumeric license key has been omitted from the above screenshot.
- Click Redeem to automatically go to https://redeem.licenses.adobe.com/getserial/
.
- Type your Adobe ID or associated Email Address and then click Continue.
Note:- For account help, reference Solve Adobe Account Sign-in Issues
- If this is the first time using an Adobe product, click Create an account.
- Dell is unable to assist with third-party (Adobe) account issues. Contact the vendor for further assistance.
- For account help, reference Solve Adobe Account Sign-in Issues
- Enter your redemption code (Step 2) and then click Redeem code.
Warning: The redemption code (Step 2) can only be used once.Note:- The username and license key were removed from the above screenshot.
- If error This code has already been redeemed occurs, then reference Adobe Product Code Has Already Been Redeemed for steps on resolution.
- On successful redemption, optionally Add payment method or click Remind me later.
- Click Get Started.
- Download the appropriate application.
Note:- The applications that are listed in the screenshot may differ from your subscription offer.
- The Adobe Creative Cloud app is required to use any other suite app.
Note:
- An active Adobe Creative Cloud subscription is required to install the product.
- Subscriptions must be renewed with Adobe directly.
- Go to https://www.adobe.com
- In the upper right, click Sign In.
- Type your Adobe ID or associated Email Address and then click Continue.
Note:- For issues accessing your Adobe account:
- Validate the email that was used to setup the Adobe subscription.
- Dell technical support is unable to validate the email that was associated to the subscription, to protect your privacy.
- For account help, reference Solve Adobe Account Sign-in Issues
- For issues accessing your Adobe account:
- Type your Password and then click Continue.
- In the upper right corner, select your user icon and then click View Account.
Note: The user icon may differ on your profile. - Click Access your apps and services.
- Download the appropriate application.
Note:- The applications that are listed in the screenshot may differ from your subscription offer.
- The Adobe Creative Cloud app is required to use any other suite app.
Propriétés de l’article
Numéro d’article: 000193849
Type d’article: How To
Dernière modification: 17 Sep 2024
Version: 11
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