Lights go off on boot on Alienware laptops
Résumé: After getting the motherboard replaced, the lights on selected Alienware laptops may go off for less than 2 minutes every time the computer boots up. Loading the Static Default Blue theme in the Alienware Command Center and restarting the laptop should help to fix this issue. ...
Cet article concerne
Cet article ne concerne pas
Cet article n’est associé à aucun produit spécifique.
Toutes les versions du produit ne sont pas identifiées dans cet article.
Symptômes
 |
Description | The lights on your Alienware laptop may go off for 2 minutes or less every time you boot up the computer. The issue happens typically after getting a motherboard replacement. | |
Affected Systems:
| Alienware 15 R4 | Alienware 17 R5 | Alienware Area-51m | |||||
Solution
Follow the steps below to fix the issue:
- Open the Alienware Command Center
- Go to the FX tab
- Click Lighting and then choose your laptop model (e.g., Alienware 17 R5)
- Click All Zones then choose Static Default Blue from the effects drop-down list
- Click Save Theme and restart your computer
The lights on your laptop should behave normally now.
Cause
|
|
 |
 |
 |
 |
Résolution
Out of warranty? No problem click here, enter your Service Tag and view our offers.
Currently, offers are only available for US, Canada, UK, and France PC Customers. Server and Storage not applicable.
Produits concernés
Alienware 15 R4, Alienware Area-51m, Alienware 17 R5Propriétés de l’article
Numéro d’article: 000177807
Type d’article: Solution
Dernière modification: 11 Oct 2024
Version: 6
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.